Karishma Ramnarain
Espérance Trébuchet
Summary
Forward-thinking professional offering excellent communication, analytical and research skills. Background experience in human resources, sales and reservation department.
Overview
5
5
years of professional experience
Work History
ASSISTANT LEVEL 1 - CONSUMER FINANCE
CIM FINANCIALSERVICES LTD
Port Louis
01.2025 - Current
- Process and follow up of all applications and
agreements - Update customers' database on Elan Tera Term & Eform
- Handle and follow up of customer queries,
complaints, and requests - Coordinate and collaborate with cross-functional
teams to ensure quality services to customers - Process of manual payments
HUMAN RESOURCES TRAINEE
CIM FINANCIAL SERVICES LTD
Port Louis
07.2024 - 12.2024
- Schedule interviews for shortlisted applicants
- Update the recruitment filing system & tracking systems
- Complete reference checks for selected candidates
- Ensure new joiner files comply with internal policies & procedure
- Assist in follow up of outstanding KYC
DATA ENTRY CLERK
CONTROL INTERIM MANAGEMENT
Grand Baie
04.2024 - 07.2024
- Input data accurately into database system
- Ensuring timely and efficient completion of assigned tasks
- Maintaining confidentiality and security of sensitive information
- Collaborating with team members to achieve departmental goals
- Adhering to company policies and procedures
RESERVATION CLERK
LUX* RESORTS & HOTELS
Grand Baie
07.2023 - 08.2023
- Managing ORS guests’ profiles & cross-check each booking
- Meet revenue target through walk-in guests & upselling
- Assist Front Office Manager in room allocation
- Preside daily briefing with Resident Manager
- Telephone Operator
COORDINATOR TRAVEL AMBASSADORS
MARRIOTT MAURITIUS
Pointe aux piments
12.2022 - 06.2023
- Screening new leads & redirecting to respective departments
- Pre-arrival checks for direct bookings
- Cross check & update weekly sales report
- Verify and send quotations & booking confirmations
- Create & update reservations on Opera PMS
- Handle all extranet requests
HUMAN RESOURCES TRAINEE
VERANDA GRAND BAIE
Grand Baie
11.2019 - 01.2020
- Assisting in staff recruitment coordination & selection process
- Contact references & performed background checks
- Helping in the organisation of welfare and social activities
- Filing as well as handling changes in employees records
Education
Bachelor of Commerce - Human Resource Management
Management College of Southern Africa (MANCOSA)
Durban, South Africa12-2026
CertHE Leadership -
African Leadership University
Pamplemousses04.2019
Cambridge International Examinations - HSC & SC
Friendship College Girls
Goodlands11.2016
Skills
- Staff Leadership
- Team Coordination
- Project Management
- Business Performance Improvement
- Opera PMS
- MS Office
- Zoho CRM
- Sicorax
- Elan Tera Term & Eforms
Languages
Mauritian Creole
First Language
English
Proficient (C2)
C2
French
Proficient (C2)
C2
References
References available upon request.
Timeline
ASSISTANT LEVEL 1 - CONSUMER FINANCE
CIM FINANCIALSERVICES LTD
01.2025 - Current
HUMAN RESOURCES TRAINEE
CIM FINANCIAL SERVICES LTD
07.2024 - 12.2024
DATA ENTRY CLERK
CONTROL INTERIM MANAGEMENT
04.2024 - 07.2024
RESERVATION CLERK
LUX* RESORTS & HOTELS
07.2023 - 08.2023
COORDINATOR TRAVEL AMBASSADORS
MARRIOTT MAURITIUS
12.2022 - 06.2023
HUMAN RESOURCES TRAINEE
VERANDA GRAND BAIE
11.2019 - 01.2020
Bachelor of Commerce - Human Resource Management
Management College of Southern Africa (MANCOSA)
CertHE Leadership -
African Leadership University
Cambridge International Examinations - HSC & SC
Friendship College Girls
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