Karmelita Székovszki

I am in charge of customer communications and order processing, as well as supply management.

During my time I was able to achieve considerablebusiness growth by proposing and implementing customer service-relatedimprovements, which had a direct positive contribution on our monthly revenue streams. At the same time, I had a positive impact on our warehouse processes, by identifying and bringing to completion process improvement suggestions making our entire team more effective and efficient.

Furthermore, my responsibilities also include:

• Operating a cash register.
• Working with documents and conducting office correspondence.
• Handling orders in the online store.
• Monitoring and control of stock levels.
• Carrying out activities related to receiving and issuing products
• Collaboration with other departments to ensure the best possible results and exceptional customer service

As part of the Hotel Dubky team I was committed to creating a welcoming atmosphere, providing personalized service, and proactively addressing guest needs in a fast-paced setting. Strong communication and problem-solving skills, combined with a dedication to enhancing the overall guest experience.

During my time there I had a broad range of responsibilities, which include but are not limited to:

• Answering and directing phone calls
• Checking inventory and ordering supplies
• Handling customer complaints and queries
• Maintaining statistical and financial records
• Managing corporate bookings and planning events
• Overseeing operations
• Planning activities and allocating responsibilities

At the same time, with the offer to work in a hotel as an administrator, I received an offer to work in a dance studio. Namely, a children's dance coach. At that time, I had already danced in the group for about 16 years.

My duties included:

• Working with the kids from 3 till 12 years old
• Improving physical fitness with consistent dance practice.
• Enhancing students' coordination for improved performance.
• Teaching various styles to diversify students' skill set.
• Developing a new dance routines by studying popular trends.
• Creation of a show for parents to demonstrate new skills and results of children.