Grzegorz Moskal
Kobylanka
Summary
I have been working in the consumer electronics industry as a customer advisor for several years, first at RTV EURO AGD and then at Media Expert. Although my responsibilities focused mainly on customer service and sales, over time I became increasingly interested in technical issues related to electronics. More and more often, after hours, I explore the subject of device construction, component operation, and manual work such as soldering and minor repairs.
I have been named employee of the month five times, which demonstrates my commitment and reliability in carrying out the tasks entrusted to me. However, I would like to develop in the direction of practical work with electronics, where I could use my manual skills, precision, and willingness to learn continuously.
I would be very enthusiastic to join your team, hoping for the opportunity to develop in a new technical direction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Specialist
Media Expert
07.2023 - 07.2025
-Customer service and providing advice
-Developing sales plans
-Presenting company products and services
-Preparing commercial offers
-Cooperating with the sales team
-Improving your sales skills
-Supporting customers in solving problems
-Negotiating sales terms
-Presenting products and services to customers and preparing offers
-Maintaining a professional image of the company
-Achieving sales targets
-Conducting cash and non-cash transactions
-Tailoring offers to customer needs
-Analyzing customer needs and market conditions
-Receiving complaints and responding to customer concerns
-Accepting returns
Sales Specialist
Media Markt
03.2023 - 07.2023
-Achieving sales targets
-Effective sales of products and services
-Preparing and negotiating commercial offers
-Cooperation with other teams
Junior Call Center Specialist
Bank Pekao S.A
01.2023 - 03.2023
-Ensuring high standards of customer service
-Building and maintaining positive relationships with customers
-Providing customer service and selling loans over the phone
-Promoting the company's services and products over the phone
Customer Advisor
RTV EURO AGD
07.2019 - 03.2022
-Conducting cash and non-cash transactions
-Presenting products and services to customers and preparing offers
-Achieving individual sales targets
-Analyzing customer needs and market conditions
-Active sales of banking products and insurance
-Selecting product offers tailored to customer needs
-Maintaining a professional image of the company
-Providing comprehensive advice on the services offered
-Receiving deliveries and verifying them
-Operating ERP/CRM/JIRA programs
Education
High School Diploma -
Adult High School in Nowy Sącz
Nowy Sącz, Poland04-2022
Skills
-Practical knowledge of sales techniques
-Building long-term relationships with customers
-Focus on success and achieving goals
-Very good knowledge of office equipment
-Cash register operation
-Ability to issue invoices
-Ability to work in a team
-Knowledge of insurance and other financial products
-High personal culture
-Ability to set priorities and work independently
-Meticulousness and accuracy
-Very good work organization
-Professional customer service
-Availability and commitment
-Ability to establish and maintain close relationships with customers
-Positive attitude towards people and communication skills
-Knowledge of marketing
-Knowledge of household appliances, electronics, and IT
-Category B driver's license (active)
-MS Office package – basic
Certification
-Certificate - Warehouse worker with forklift operation and gas cylinder replacement. Volunteer Labor Corps, 2018
-Certificate - Computer software operation, Office Volunteer Labor Corps, 2018.
-Certificate - Salesperson, cashier, invoicing clerk with cash register operation, Volunteer Work Corps, 2018.
Languages
English
Elementary (A2)
German
Elementary (A2)
Timeline
Sales Specialist
Media Expert
07.2023 - 07.2025
Sales Specialist
Media Markt
03.2023 - 07.2023
Junior Call Center Specialist
Bank Pekao S.A
01.2023 - 03.2023
Customer Advisor
RTV EURO AGD
07.2019 - 03.2022
High School Diploma -
Adult High School in Nowy Sącz
Hobbies and Interests
-Traveling abroad.
-Photography.
-I am passionate about cars – I often visit car rallies and enjoy reading about new models.
-I am interested in sales. I enjoy reading about negotiation techniques, which I then apply at work.
-I am interested in technological innovations.
-I love hiking in the mountains.
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