Karol Janiszek

- All HR operations including benefits scope

- Regional process design

- Evolved HRS service line catalog to align with new requirements

- Service line continues improvement

- Support digital transformation (Knowledge Base, BOTs, Chat AI, Digital Service Catalogue etc.)

- Service delivery management including performance, capacity, SLA, KPI

- Developed solutions to meet business demands effectively

- Managed process transitions in/out of GBS scope

- Knowledge base implementation

- Process process adjustment and BOTs implementation in Service Now

- Serving the key headquarters market

- Introducing New Deal regulations on Polish market including HR system adjustment as SAP and Enova

- Transferring new services and markets to GBS WAW scope from locals

- Replacing SAP HR by Success Factor

-Managing the team of HR support for the EMEA region and francophone countries

Delivered HR services to over 30,000 employees in Schneider Electric across countries in Europe, Middle East and Africa.

-Support the implementation of business process management systems to help clients improve their customer experience

Facilitated ChatBot implementation to streamline customer service and improve efficiency.

-Led a team of 14 specialists in delivering HR and payroll services

-Ensured team services consistently met SLA requirements

-Coordinate the implementation of process change

-Supporting local Teams in different HR&payroll projects

-Maintained relationships with internal clients, external partners, and mobility providers to support HR initiatives

-Ensure very high level of satisfaction for our customers and internal partners (HRBPs, managers and partners)

- Monitor the team budget

- Manage workload and resources to maintain continuity and consistent high level of service

- Implement improvements in assigned processes to increase team productivity and efficiency

- Monitor Key Performance Indicators

- Internal Employer Branding actions

-Brand ownership and provide the vision, mission, goals and strategies,

-Brand transition strategies into brand plans, brand positioning and go-to-market strategies

-Event organization (inc. FIWE Targi FIWE FITNESS TRADE SHOW as a event partner and main sponsor of Heraklesy award)

-Social media management

-New website creation plan

-Launch of Brand Ambasador Program

- Managing applicant tracking systems and assessment platforms

- Updating databases with all necessary details regarding candidates and their processes

- Market mapping activities

- Coordinating HR campaigns and preparing HR related communications

- Cooperation with stakeholders in order to prepare the employees needs needs and mobility plans

- Preparing reports on a weekly/monthly basis (including dashboard)

-Analyzing feedback from participants and discussing appropriate changes with work medals process coordinator

Handled personnel administration for employees based in France.