Karolina Bordon

• Researched and analyzed data to support project-related decisions.
• Entered collected data for analysis
• Translated documents needed for project completion (ENG-POL and POL-ENG)
• Provided help with understanding Polish culture as well as business and educational environment

• Improved student confidence and riding skills through personalized instruction and feedback.
• Taught proper communication, horse psychology knowledge and riding commands for optimal control and safety around horses.
• Developed tailored lesson plans for individual riders, addressing their specific needs and goals.
• Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
• Actively pursued professional development opportunities by regular practise, attending training seminars and workshops to continually improve teaching skills and expand industry knowledge.

• Developed and maintained filing systems to facilitate easy access to information.
• Reviewed and edited documents for accuracy, grammar and clarity.
• Enhanced Chairman''s productivity by managing correspondence, scheduling appointments, and coordinating travel arrangements.
• Took notes and dictation at meetings.
• Screened personal and business calls and directed to appropriate party.
• Coordinated meetings.
• Co-organization and coordinated VI Festival of Empathy in Action held by the Foundation in October of 2023

In 2024, I continued to work for the foundation as a volunteer and still do currently.

• In this time I worked on establishment and development of Coalition on Intergenerational Dialogue, which was instituted by the Foundation's Chairman Jacek Jakubowski.
• Than I took part in organization and coordination of Conference on Intergenerational Dialogue in the Senate of RP held by the Coalition on Intergenerational Dialogue

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files.
• Maintained documents, memos, invoices and email boxes.
• Established contact with students and parents to clarify paperwork, keep them informed, and take care of their needs.
• Solved unusual cases related to the educational situation of students

• Provided exceptional customer service, providing great advice and resolving billing disputes quickly and professionally.
• Trained new hires on customer service policies and procedures.
• Increased repeat business with exceptional customer service and friendly interactions.