Karolina Garbowska

AI-driven customer service solution.

• Following and popularizing shift-left approach is SDLC to find and prevent defects early in the software delivery process and speed up the software delivery
• E2E test automation and maintenance
• Both web - Playwright, and mobile - Detox automation testing using Javascript
• Implementing new processes concerning widely understood quality assurance - tests documentation using TestRail, reports concerning E2E test coverage, practices concerning early test automation during sprints along with new features development, focusing on tests pyramid before the start of development, implementation of developers-tested practice in scrum teams
• Serving as a consultant in the creation of new development teams
• Onboarding into QA processes, practices and tech requirements
• Responsible for onboarding new QA Engineers - led a 3 month onboarding plan together with weekly 1on1 meetings

Financial software designed for financial institutions. Automated workflow management platform offering accelerated onboarding and underwriting services, enabling clients to overcome inherent deficiencies with onboarding.

• Driving product development from ideation to launch, ensuring a seamless user experience.
• Collecting and processing business requirements, translating them into tasks.
• Developing user stories, defining acceptance criteria, and managing product backlog.
• Participating in product sprints, working in an Agile environment to prioritizing tasks, and deliver continuous improvements.
• Resolving any current issues related to the project.
• Managing the full cycle of development, including production releases.
• Incorporating shift-left practices to ensure quality.
• Leading QA efforts to ensure features meet criteria.

Strategic Management Consulting dashboards for customers

• Creating and executing reusable automated manual test cases and translate business logic into project requirements
• Writing effective e2e tests using Playwright to ensure high-quality software delivery
• Working independently on quality / testing tasks and leading QA practices

Cloud-sequencing platform where scientists can instantly find, book and send samples to host instruments.

• Expanded testing processes from the in-house testing to more formal processes
• Helped the team set up testing and QA structure for better deployments
• Worked closely with Product Managers and dev teams
• Introduced scheduled manual testing for all Meenta's medical portals focused on online genetics testing

Consumer-based applications on the NEAR blockchain

• Identified characteristics and processes critical to production success, error control and defect elimination
• Defined and helped govern quality system by authoring procedures and work instructions
• Maintained extensive library of test cases, updating for current needs
• Met project scope and delivery targets with effective planning and scheduling of testing strategies
• Functional and non-functional testing for REST API and mobile applications

• Introduced quality assurance practices in a SaaS based project
• Defined manual testing processes with Release Manager and Business Analysts
• Assisted Project Manager in regards to current sprint tasks, plan and delivery

• Networked with industry leaders to increase partnership opportunities and drive new revenues
• Optimized lead generation with multi-channel pipelines for customer acquisition
• Controlled sales calls and managed pre-sales activities
• Prepared and revised commercial and pricing documents for customers
• Reported weekly, monthly and quarterly sales results to business development manager
• Identified business needs and customized solutions to benefit customers
• Facebook Ads management and social media marketing
• Drove strategic decisions on market targeting through comprehensive research

• Worked with hiring manager to develop candidate criteria and target recruitment strategies
• Interviewed applicants and administered pre-employment evaluations
• Helped build, maintain and revise HR policies, standards and documentation
• Reviewed new hire paperwork to confirm completion of forms and presence of supporting documentation
• Improved employee retention by increasing job satisfaction and enhancing communication