Karolina Grzeszczuk
Gdańsk,Pomorskie
Summary
Engaging Cabin Crew attentive to passenger comfort and safety. Adapts easily to different assignments and guest requirements. Trained in transport procedures and emergency response. Accomplished professional trained in safety procedures for the aviation industry. Effectively handles all types of situations and remains calm under pressure. Seeking a cabin crew member position to provide outstanding customer service to travellers.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Cabin attendant
WizzAir
Gdańsk, Poland
2023.10 - Current
- Performed rigorous pre-flight security checks ahead of take off.
- Handled special needs of children, elderly and individuals with disabilities.
- Checked cabin regularly for upkeep requirements and maintained clean, tidy space.
- Greeted passengers upon boarding and exiting aircraft.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Increased customer satisfaction by resolving issues.
Retail shop assistant
New Yorker
Gdańsk, Poland
2023.02 - 2024.07
- Organised displays to promote inventory and encourage customer purchases.
- Employed innate positivity and enthusiasm to create enjoyable retail experiences for customers.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Education
Diploma of Higher Education - Culture & Media
University of Gdansk
Gdansk, Pomerania 2020.10 - 2023.07
Skills
- Quality Control
- Interpersonal communications
- Customer service
- First Aid care
- Safety procedure compliance
- Problem-solving
Languages
Polish
Native
English
Advanced
Affiliations
- Travels
- Makeup
- Tennis
Timeline
Cabin attendant
WizzAir
2023.10 - Current
Retail shop assistant
New Yorker
2023.02 - 2024.07
Diploma of Higher Education - Culture & Media
University of Gdansk
2020.10 - 2023.07