Karolina Jędruch
Kraków
Summary
Billing professional with proven track record in financial management and billing accuracy. Known for improving billing procedures and resolving discrepancies efficiently. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Control & Billing Specialist
Shell
11.2023 - Current
- Operated key controls to mitigate high-risk areas within finance processes, ensuring compliance with SOX, business and financial controls. Identified and remediated control issues, escalated potential risks and achieved 100% compliance with assurance products. Supported internal and external audits; raised awareness of control impacts within OTC teams; and contributed to continuous improvement initiatives. Monitored and managed daily billing processes ensuring timely invoice creation and dispatch; led defect reporting and resolution for control automations; supported month-end closing activities; specialized in automating processes to enhance efficiency.
Control Analyst
Shell
02.2021 - 10.2023
- Managed the billing process ensuring accurate billing of all valid sales orders, coordinating with multiple stakeholders including overseeing Financial and Business Control, submission of internal/external financial audits, ensured timely creation/distribution of customer invoices, monitored daily billing operations including automated batch/urgent manual billing, elevated key controls to ensure compliance with operational excellence standards/regulations.
Logistics Specialist
Rączka-Biznesy Przemyśl
11.2012 - 07.2019
- Communicated with suppliers, retailers, and customers to secure profitable deals and ensure mutual satisfaction. Collaborated daily with Customer Service, Sales, Warehousing, and Freight Forwarders. Processed transport requests based on customer requirements (inbound/outbound, road, ocean, air), scheduled pickup and delivery appointments, prepared and verified transportation and customs clearance documentation, managed customers’ delivery documentation effectively.
Seller
OTCF Przemyśl
05.2012 - 10.2012
- Organized merchandise on the shop floor. Assisted customers with fashion choices and provided expert advice. Sold clothing and processed payments at checkout. - Attached and updated pricing tags on merchandise. Conducted stocktaking duties. Handled returns and exchanges effectively. Addressed customer complaints and proposed solutions.
Education
Master of Arts - Russian Language in Business
University of Rzeszów
Rzeszów, Poland06-2011
Bachelor of Arts - Russian
University of Rzeszów
Rzeszów06-2009
Skills
- Problem solving
- Creativity
- Teamwork
- Communication
- Work ethic
- Organization
Languages
Russian
English
Hobbies and Interests
Traveling, Reading books, Cooking, Dancing
Timeline
Control & Billing Specialist
Shell
11.2023 - Current
Control Analyst
Shell
02.2021 - 10.2023
Logistics Specialist
Rączka-Biznesy Przemyśl
11.2012 - 07.2019
Seller
OTCF Przemyśl
05.2012 - 10.2012
Master of Arts - Russian Language in Business
University of Rzeszów
Bachelor of Arts - Russian
University of Rzeszów