Karolina Mikułko
Nastrojowa 26/14 Łódź
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Agefi Agencja Finansowa
2022 - Current
Accounting assistance
Fujitsu Technology Solutions
2017 - Current
Service Desk Agent
Change Process Controller
Blue Arrow Catering Agency
2015 - 2017
Royal Airforce Northolt-Chef de partie
Victoria Barracks – Chef de Partie
Hillingdon Hospital & Mount Vernon Hospital - Sous Chef & Special Diet Chef
A2 Dominium Vicount Court Care Home- Chef
Wexham Park Hospital- Sous Chef
London Pride Fullers (Griffin Brewery)
2014 - 2015
Commis Chef
De Baere LTD
2014 - 2014
Kitchen Assistant
Ms Services
2010 - 2010
Merchandiser
Hostess
Education
Management in Gastronomy Business
Gastronomy College
Skills
- Invoicing and collections
- Tax preparation
- Invoice verification
- Data inputting
- Live chat support
- Call center operations
- Invoice processing
- Financial reporting
- Customer service
- Quality control
- Data entry
- Conflict resolution
Certification
Agile Product Management
SAP Basic: Reporting Tools, Query, ABAP Dictionary
Languages
English
Upper intermediate (B2)
French
Beginner (A1)
Timeline
Agefi Agencja Finansowa
2022 - Current
Fujitsu Technology Solutions
2017 - Current
Blue Arrow Catering Agency
2015 - 2017
London Pride Fullers (Griffin Brewery)
2014 - 2015
De Baere LTD
2014 - 2014
Ms Services
2010 - 2010
Management in Gastronomy Business
Gastronomy College
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