Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic
Karolina Miszczyk

Karolina Miszczyk

Plock

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Fleet Manager

Bellrock Group
09.2022 - Current
  • Project manager: Decarburization, Fuel procurement, trackers/ safety system procurement
  • Purchasing vehicles to expand and/or enhance the fleet
  • Scheduling regular maintenance on all vehicles
  • Ordering urgent or emergency repairs as needed
  • Establishing efficient routes and transportation schedules
  • Coordinating Drivers and on-staff maintenance professionals when setting employee schedules
  • Managing vehicle licensure and registration
  • Ensuring all fleet members have proper licensure and up-to-date training
  • Stay up-to-date with industry trends and technology advancements to incorporate innovative solutions into fleet management
  • Ensure that the business is kept informed of developments in fleet & legal compliance generally with suitable and sufficient arrangements developed to meet the requirements
  • Monitoring Drivers to ensure adherence to schedules and proper driving practices
  • Searching for, hiring and training new Drivers
  • Providing reports to management on budgeting, schedules, maintenance and fleet progress
  • Developing methods to decrease cost and improve efficiency

Fleet Management/ Administrator

Sharp Business System
07.2021 - 09.2022
  • Heading up Fleet and point of contact for 3th parties and drivers
  • Managing fleet administrator role
  • Implementing and policing fleet policy
  • Ordering and checking policy to grades for fleet
  • Providing assistance and be proactive in the resolution of driver-related queries
  • Liaison with Fleet contacts including 3rd parties
  • Administration of the internal fleet system, Driver Intelligence platform
  • Liaison with drivers and driver intelligence insurance
  • Dealing with payments and Fines/notices/records
  • Ordering new vehicles using the order portal and other registration checks
  • Assisting with breakdowns and recovery
  • MBS TAX and MOT administration
  • Updating databases and keeping the registration master spreadsheets up to date
  • Applying driver policy for all drivers
  • Reporting (content and format as agreed) monthly or as otherwise required
  • KPI's administration
  • Developing plans for fleet improvements
  • Direct the development of plans for the fleet to achieve targets
  • Develop a strategy for decreasing vehicle cost
  • Oversee the sale and/or auction of used vehicles as at when due
  • Make sure that all vehicles are properly registered; carry out inspection on regular basis
  • Administration of the tools road
  • P11D reporting
  • Monitoring any network fleet changes- DVLA account holder.

Transport/ Fleet management Administration, Supervisor

STOK Arvato
09.2020 - 07.2021
  • Proof of delivery Processing
  • DHL/ Same Day, courier pods processing
  • Ensuring that all vehicles are fully checked prior to going out on hire and that they are safe to drive
  • Investigative and reporting missing pods
  • Telephone support for drivers
  • Checking driving license
  • Maintaining good relationships with suppliers
  • Payroll processing
  • Agency booking admin
  • Provide a range of weekly and monthly CO2 reports
  • Fleet admin duties: adding/removing vehicles to insurance, tools
  • Recording weekly mileages
  • Fines appealing, analyzing
  • Fist driver contact
  • Fleet organization: all movements, replacements, and recoveries
  • Support with other administrative duties
  • Service, tyres, defects repair booking spreadsheet admin
  • Used Excel to input and manage important information into the company database
  • Accident investigation.

Fleet Administrator

BT Fleet Solutions/ Rivus Fleet Solutions
08.2018 - 09.2020
  • Work within a team of officers providing the customer interface in parking services including correspondence, appeals, permits, telephone calls, income, Invoicing, refunds, complaints, court bailiffs, and data entry
  • Ensuring that all vehicles are fully checked prior to going out on hire and that they are safe to drive
  • Ensuring that service records are kept in accordance with company policy and in compliance with regulatory standards
  • Support with other administrative duties
  • Assist in ensuring all vehicles are serviced have in date MOT certificates
  • Ensure all vehicles are on relative toll charge accounts, arranging servicing, documentation, paying congestion charges, Mersey Flow etc
  • Used Excel to input and manage important information into the company database
  • Liaison with customer/supplier via telephone/email data entry & planning
  • Process payments received directly at the council.

Transport Administrator

Lidl UK
05.2016 - 08.2018
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Organized records of vehicles, schedules and completed orders.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Collaborated with planner to schedule and implement backhaul processes to meet third-party backhaul goals.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Developed SLA's for carriers and logistics providers, meeting defined requirements through daily management and process improvements.

Education

Masters Degrees - Business And Management

Birmingham University
Birmingham
07.2020

Admin, Secretarial & PA Course -

A-Levels Administration Udemy
01.2019

GCSE -

Lingo Learning Centre
01.2017

Birmingham 2016 -

Level 2 award in food safety for manufacturing, Safety for Manufacturing Ellison Webb Training
01.2016

Poland -

Specialization: Biology and Chemistry, Secondary Education Exam Secondary School
01.2015

Skills

    Great written and verbal communication skills
    Excellent leadership skills, including goal-setting, motivation and training
    Expert knowledge of best driving, delivery, vehicle maintenance and other industry practices
    Basic math and data analysis skills
    Familiarity with transportation scheduling and management software
    Understanding of basic vehicle mechanics, including the ability to identify when major repairs are needed
    Ability to set and monitor a budget
    Good problem-solving, critical thinking and decision-making skills
    Exceptional organization, time management and multitasking abilities
    Keen attention to detail

    MS Office Suite

    Project Planning and Scheduling

    Safety Regulations Implementation

Languages

Polish, English
Native language

Personal Information

Date of Birth: 07/19/95

Timeline

Fleet Manager

Bellrock Group
09.2022 - Current

Fleet Management/ Administrator

Sharp Business System
07.2021 - 09.2022

Transport/ Fleet management Administration, Supervisor

STOK Arvato
09.2020 - 07.2021

Fleet Administrator

BT Fleet Solutions/ Rivus Fleet Solutions
08.2018 - 09.2020

Transport Administrator

Lidl UK
05.2016 - 08.2018

Masters Degrees - Business And Management

Birmingham University

Admin, Secretarial & PA Course -

A-Levels Administration Udemy

GCSE -

Lingo Learning Centre

Birmingham 2016 -

Level 2 award in food safety for manufacturing, Safety for Manufacturing Ellison Webb Training

Poland -

Specialization: Biology and Chemistry, Secondary Education Exam Secondary School

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Karolina Miszczyk