Karolina Opara-Zych
Piekary Śląskie
Summary
Outgoing Administrative Employee with experience overseeing multiple tasks, with proper time management, multitasking skills and a positive attitude towards challenges and new assignments. Active in different work environments and engaged as a part of multiple teams, boasting good communication skills, a sense of discipline and constructive relations with co-workers as well as clients.
Main career focus on office work with related tasks, as well as, independent contact with individual clients. The scheme's main advantage being a highly organized office work culture and skills of face to face.
Overview
17
17
years of professional experience
Work History
Interviewer
Statistical Office
Katowice, POL = Poland, 50n16, 19e00
12.2011 - Current
- Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.
- Collaborated closely with others to develop new surveys and questionnaires, test survey links and proofread documentation.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Census Taker
Statistical Office
Katowice, POL = Poland, 50n16, 19e00
04.2011 - 08.2011
- Leveraged smartphones to record information.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
Administrative Officer
City Hall
02.2010 - 10.2010
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased customer service success rates by quickly resolving issues.
Administrative Employee
County Court Bailiff
Katowice, POL = Poland, 50n16, 19e00
10.2009 - 02.2010
- Typed correspondence and compiled data for expense and statistical reports.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained clean reception area to promote positive, professional environment for clients.
Teacher of Polish Literature and Language
High School
Piekary Śląskie
09.2008 - 08.2009
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Administrative Employee
Petra
Katowice, POL = Poland, 50n16, 19e00
01.2003 - 10.2007
- Created, edited and emailed letters under tight deadlines.
- Greeted and answered inquiries from general public, customers and visitors and routed and resolved information requests.
Education
Dietetics Postgraduate
Wyższa Szkoła Medyczna
Katowice07.2017
Master of Arts - Polish Studies
Silesian University
Katowice11.2010
Skills
- Time management, team work, Office Word, creative thinking, comunicativity, estethical thinking, open-mindness, driving license, optimistic approach
English
English level B1-B2 (120 h training from European Union Programe)
Languages
Polish
Native language
English
Upper intermediate
B2
Timeline
Interviewer
Statistical Office
12.2011 - Current
Census Taker
Statistical Office
04.2011 - 08.2011
Administrative Officer
City Hall
02.2010 - 10.2010
Administrative Employee
County Court Bailiff
10.2009 - 02.2010
Teacher of Polish Literature and Language
High School
09.2008 - 08.2009
Administrative Employee
Petra
01.2003 - 10.2007
Dietetics Postgraduate
Wyższa Szkoła Medyczna
Master of Arts - Polish Studies
Silesian University
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