KARTIK PATEL

*Customer Support and Issue Resolution:*
- Diagnose and resolve customer issues related to hardware and software efficiently.
- Provide timely repairs for mobile devices, ensuring customer satisfaction.
*Device Maintenance and Repair:*
- Conduct regular maintenance checks on devices and arrange necessary repairs.
- Ensure all equipment is serviced according to the scheduled needs.
*Inventory Management:*
- Track stock levels to prevent overstocking or shortages.
- Manage inventory effectively to maintain an optimal balance.
*Process Improvement:*
- Identify and report areas of improvement in operational processes to stakeholders.
- Implement enhancements to streamline procedures and increase efficiency.
*Documentation and Reporting:*
- Create and maintain accurate reports and documentation related to device management.
- Ensure that all records are up to date and accessible as required.
*Training and Onboarding:*
- Provide comprehensive training to new joiners, ensuring they are equipped with the necessary skills and knowledge.
- Support the development of training materials and resources.

• Design and implement system hardware and accompanying control algorithms
• Perform component material operations to meet customer specifications
• Respond to customer queries and feedback.
• Utilized soldering iron to adjust and replace defective or improperly functioning circuitry and electronics components.
• Evaluated operational systems and recommended design modifications to eliminate causes of malfunctions or changes in system requirements.
• Repaired printed circuit boards or subassemblies by replacing electronic and or mechanical components in correct orientation.
• Read blueprints, wiring diagrams, schematic drawings and engineering instructions to properly assemble electronics units.
• Created and strengthened testing procedures to enhance quality controls.