Kasia Ostrowicz
Wrocław
Summary
I specialize in fostering strong client relationships through effective communication and exceptional service. Skilled at identifying challenges and offering prompt solutions under pressure. Proficiently manage projects, aligning plans with client objectives. Analyze data and trends to provide valuable insights. Adept at collaborating with cross-functional teams.
I like challenges, because only they can teach us something new. Privately, I admire literature - I like its purifying power. Running does the same - I focus on breathing in and out, with a clear head.
Overview
10
10
years of professional experience
Work History
Account Executive
Human
10.2022 - Current
- Built and strengthened relationships with new and existing accounts b2c: Delikatesy Centrum, TVN Player, and b2b clients from the IT industry: TenderHut, Softwarehut, Zonifero
- Creating work schedules, documentation, cost estimates, and reports
- Managing the workflow traffic of the entire agency
- Developing and coordinating advertising campaigns on social media platforms: Facebook, Instagram, LinkedIn
- Coordination of email and DUX (User Experience Design) campaigns
- Managing client budgets
- Coordinating tasks related to the development of brand positioning strategies
- Coordinating led gen's campaigns
- Coordinating tasks within the scope of assigned projects (designers, copywriters, programmers, strategists) - ongoing supervision of task schedules.
Senior Account Executive
WRD
11.2021 - 09.2022
- Collaborating with clients to define their branding goals, strategies, and objectives: Danone, Maspex's Group, Wyborowa
- Overseeing the execution of branding projects, ensuring they are delivered on time, within scope, and within budget.
- Prepared documentation, finalized sales and maintained records
- Actively identifying opportunities for upselling and cross-selling agency services to existing clients
- Coordinating with creative teams (designers, copywriters, etc.) to deliver high-quality branding assets
- Crafting and delivering progress reports, proposals, and presentations to clients
- Managing the financial aspects of projects, including budgeting, invoicing, and profitability tracking
Project Manager
Pantoda Studio
06.2019 - 08.2021
- Client care and engagement for agency clients: Biogo, Aula, Mohani.
- Creating work schedules, documentation, cost estimates, and reports
- Managing the workflow traffic of the entire agency.
- Developing and coordinating advertising campaigns on social media platforms: Facebook, Instagram, LinkedIn
- Managing client budgets
- Coordinating tasks within the scope of assigned projects (designers, copywriters, programmers) - ongoing supervision of task schedules
- Proactively acquiring new clients
- Developing branding strategies, promotional video scripting, overseeing product photoshoots
Junior Brand Manager
Klinika Platinum
02.2019 - 05.2019
- Planned, implemented, and tracked sales and marketing strategies to promote brand products
- Created and managed budgets to maximize brand reach and engagement
- Researched and identified new opportunities for product and brand development
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values
- Managing PR activities and organizing events
- Developing brand visual identity and brand structure
- Creating promotional landing pages
Social Media Expert
AdCookie
02.2017 - 02.2019
- Conducted daily updates to social media profiles to boost company online presence
- Identified social media trends and developments to influence PR strategie
- Represented company and brand while responding to social media inquiries
- Analyzed social media campaigns and activities for effectiveness and made recommendations for improvement to increase engagement (using tools: Sotrender, Brand24, Business Manager, Google Analytics)
- Developing and implementing social media communication strategies
- Monitored marketing campaign progress with web analytics
- Managing a team of graphic designers
Project Manager
Konceptika
06.2013 - 02.2017
- Planned, designed, and scheduled phases for large projects
- Achieved project deadlines by coordinating with contractors to manage performance
- Coordinated material procurement and required services for projects within budget requirements
- Comprehensive servicing of agency clients: PANDORA, ARTDECO, PUPA Milano, Misslyn, Revlon
- Developing and coordinating advertising campaigns on social media platforms
- Managing client budgets
- Creating communication strategies
- Coordinating tasks within the scope of assigned projects (designers, copywriters, programmers) - ongoing supervision of task schedules
Education
Master's Degree - Polish Philology
Uniwersytet Wrocławski
Wrocław, Poland07.2012
Skills
- Building strong, trust-based relationships with clients
- Providing excellent customer service, understanding client requirements, and exceeding expectations
- Organizing and managing projects, tasks, and timelines to deliver results on time and within budget
- Developing long-term plans and strategies that align with client goals and objectives
- Analyzing data, market trends, and client feedback to provide valuable insights and recommendations
- Working effectively with cross-functional teams, such as designers, stretegists, and developers
- Familiarity with relevant tools and technologies such as CRM systems, project management software, and analytics platforms: Wordpress, Sotrender, Google Analytics, Bussines Manager, Brand24, Clutch, Asana, PipeDrive
- Highly proficient in spoken and written English
Timeline
Account Executive
Human
10.2022 - Current
Senior Account Executive
WRD
11.2021 - 09.2022
Project Manager
Pantoda Studio
06.2019 - 08.2021
Junior Brand Manager
Klinika Platinum
02.2019 - 05.2019
Social Media Expert
AdCookie
02.2017 - 02.2019
Project Manager
Konceptika
06.2013 - 02.2017
Master's Degree - Polish Philology
Uniwersytet Wrocławski
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