KATARZYNA KONIECZNA
Wrocław
Summary
A reliable and dedicated professional with experience as a Key Account Manager, successfully building and maintaining long-term relationships with key clients. The work focused on understanding client needs, actively listening, and adapting offers to meet those needs, consistently achieving business goals.
Open to new opportunities and always eager to learn, with a strong motivation to explore new industries. Experience centered around collaboration with both clients and teams, contributing to the development of strong interpersonal and communication skills. Brings a positive attitude toward challenges, enthusiasm for working with people, and a passion for sharing knowledge and experience.
Overview
20
20
years of professional experience
Work History
Key Account Manager
Uni-logistics Sp. Z O.o.
02.2024 - Current
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Built and maintained strong client relationships to drive business growth.
- Created sales forecasts to target daily, monthly and yearly objectives.
key account manager
Bollore Logistics Poland sp. z o.o.
03.2022 - 01.2024
- Identifying opportunities to generate new business leads and build long-term relationships.
- Implementing value-added strategies to increase profitability, expand market share, and strengthen customer relationships.
- Developed a thorough understanding of key clients' needs and requirements to prepare customized solutions.
business development executive
Logwin Poland sp. z o.o.
08.2013 - 12.2021
- Identifying and pursuing valuable business opportunities to generate new company revenue and improve bottom-line profit.
- Developing solid and trusting relationships between key clients and the company to foster long-term collaboration.
- Expanding relationships with existing customers by continuously proposing solutions that meet their expectations.
- Hiring and training employees on products and customer service.
business unit account manager
Panalpina Polska sp. z o.o.
11.2008 - 06.2013
- Prospecting new business leads through in-person presentations and cold calling.
- Preparing quotations and detailed tender documentation in response to customer's requirements.
- Exceeding goals through effective task prioritization and great work ethic.
logistics specialist
solvadis polska sp. z o.o.
01.2008 - 10.2008
- Maintaining customer satisfaction through forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Coordinating with the freight forwarder to provide vendor shipping details and obtain timely shipping updates.
- Focusing on the Balkan market.
customer relationship specialist
Poliolchem d.o.o.
08.2006 - 12.2007
- Providing primary customer support to internal and external customers.
- Reviewing order data to verify transactions and shipping dates, ensuring accuracy.
- Interacting with customers, headquarters, local authorities, and media by phone, email or in-person.
- Worked cross-functionally with various members of production, operations and sales teams.
Interpreter
Polish-Ukrainian Peace Force Battalion (POLUKRBAT)
03.2005 - 04.2006
- Interpreting and translating both written and spoken content to support military operations, ensuring clear and accurate communication between international military forces and local partners.
- Providing real-time interpretation during briefings, meetings, and operational discussions, facilitating smooth coordination and collaboration.
- Preparing daily media reports on the political, social, and security situation in the region, analyzing developments, and offering insights to assist in decision-making and mission planning.
Education
Ph.D. - Slavonic Literature With A Focus On Balkan Studies
University of Wrocław
Master of Arts - Journalisam
University of Wrocław
Skills
- Building relationships
- Leadership
- Decision making
- Adaptability
- Emotional intelligence
- Communication
- Problem solving
- Time management
Languages
Polish
Native language
English
Advanced
C1
Serbian
Advanced
C1
German
Intermediate
B1
Timeline
Key Account Manager
Uni-logistics Sp. Z O.o.
02.2024 - Current
key account manager
Bollore Logistics Poland sp. z o.o.
03.2022 - 01.2024
business development executive
Logwin Poland sp. z o.o.
08.2013 - 12.2021
business unit account manager
Panalpina Polska sp. z o.o.
11.2008 - 06.2013
logistics specialist
solvadis polska sp. z o.o.
01.2008 - 10.2008
customer relationship specialist
Poliolchem d.o.o.
08.2006 - 12.2007
Interpreter
Polish-Ukrainian Peace Force Battalion (POLUKRBAT)
03.2005 - 04.2006
Ph.D. - Slavonic Literature With A Focus On Balkan Studies
University of Wrocław
Master of Arts - Journalisam
University of Wrocław
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