Katarzyna Wąs

creating transport orders

entering information and reservations

checking and updating statuses

checking system data

contact with customers and carriers

reporting to Control Tower Manager

Implementation of customer order processes in terms of:
Timely order acceptance,
Feedback communication with the customer upon receipt of the
order,
Registration and processing of the order in the electronic system,
Controlling the order in terms of the assortment ordered, the
current availability of goods and the customer's ability to pay,
Preparation of correct and timely commercial documentation;
Working closely with sales, planning and other departments.
Communicate with customers regarding:
Confirming receipt of orders and lead time, terms of delivery of
goods,
Control and analysis of the correctness of deliveries;
Adherence to the established terms of cooperation with
customers, monitoring of granted trade credits, payments, etc.

• Preparing orders to suppliers supervision of the correctness of invoicing control over complaints supervision of orders from customers transport control cooperation with other departments

• Logistical handling of the warehouse entering invoices describing invoices according to the order receipt / issue of mail preparing warehouse documents

• Preparing quotes for the customer, ordering goods in China
• Arranging order details with the manufacturer
• Scheduling, timing and pricing of deliveries
• Goods imported from China on order
• Entering purchase and cost invoices into the system.

• Contact with Customer Service, Supervision of order processing
• Contact with production, logistics and quality departments
• Conrming receipt of orders and lead time, terms of delivery of goods, Control and analysis of the correctness of deliveries; Adherence to the established terms of cooperation with customers, monitoring of granted trade credits, payments, etc.

• Customer service providing information on ordering / complaints

• Customer service Issuing invoices, keeping an eye on pallet shipments, ordering goods, monitoring payments, maintaining correspondence with customers, preparing warehouse releases, accounting for employees after installation, handling complaints, administrative oce support

• Door-to-door salesman