Katarzyna Chmura
Starachowice
Summary
Motivated individual with experience in customer service purchasing and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills which helps in long term relations with team and customer.
Overview
10
10
years of professional experience
Work History
Onsite Account Manager
ARROW ELECTRONICS Poland Sp. z o.o.
05.2023 - Current
- Managing Customers’ Accounts; keeping good relations between Arrow and customers to keep existing business and search for new possibilities
- Searching for new potential customers
- Supporting customers in daily issues.
Internal Sales Representative PEMCO
ARROW ELECTRONICS Poland Sp. z o.o.
06.2021 - 05.2023
- Managing Customers’ Accounts, daily cooperation with specific group of customers and manufacturers, quoting, supporting in daily issues.
Sourcing Specialist
PKC Group Poland
03.2018 - 06.2021
- Supporting departments such as: purchasing, sales, planning
- Daily cooperation with suppliers, material sourcing,
- Price negotiations
- Savings search
Purchasing Coordinator
PKC Group Poland
05.2016 - 03.2018
- Order coordination according to production demands,
- Transport organization
- Escalations
Customer Service Specialist
RR Donnelley in Starachowice
03.2014 - 11.2014
- Daily cooperation with customers, creating customer orders in a specific manufacturer program, monitoring order processes, cooperation with all printing departments and transportation department.
Education
Master of Arts - English Philology, translation
University of Silesia in Katowice, Faculty of Philology
Poland07.2012
Bachelor of Arts - English Philology, translation
Higher Education Institution Spoleczna Wyzsza Szkola Przedsiebiorczosci I Zarzadzania
Poland07.2010
Skills
- Excellent communication skills, both in speaking and writing
- Analytical thinking
- Continuous improvement mindset
- Experience in working as part of a team as well as individually
- Friendly, Positive Attitude
Languages
Polish
Proficient
C2
English
Proficient
C2
German
Elementary
A2
Personal Information
Driving License: CAT B
Hobbies and Interests
- Crime novels
- Sport – fitness / yoga
- Travelling
RODO clause
Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu tej oraz przyszłych rekrutacji (zgodnie z ustawą z dnia 10 maja 2018 roku o ochronie danych osobowych (Dz. Ustaw z 2018, poz. 1000) oraz zgodnie z Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (RODO)).
Timeline
Onsite Account Manager
ARROW ELECTRONICS Poland Sp. z o.o.
05.2023 - Current
Internal Sales Representative PEMCO
ARROW ELECTRONICS Poland Sp. z o.o.
06.2021 - 05.2023
Sourcing Specialist
PKC Group Poland
03.2018 - 06.2021
Purchasing Coordinator
PKC Group Poland
05.2016 - 03.2018
Customer Service Specialist
RR Donnelley in Starachowice
03.2014 - 11.2014
Master of Arts - English Philology, translation
University of Silesia in Katowice, Faculty of Philology
Bachelor of Arts - English Philology, translation
Higher Education Institution Spoleczna Wyzsza Szkola Przedsiebiorczosci I Zarzadzania
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