Kateryna Voznychka
Szczecin
Summary
Dynamic professional with FIS experience in account management, client relations, and strategic decision-making. Skilled in analytics, emotional intelligence, and team collaboration.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Financial Services Account Associate II
FIS
Remote
09.2023 - Current
- Optimized processes in account management for greater accuracy and productivity.
- Trained new hires by providing guidance and key pints in a customer service as well as training them on internal programs.
- Developed strong relationships with clients through consistent communication and proactive problemsolving.
Member of the Board – People Management
Erasmus Student Network Szczecin
06.2022 - Current
- Contributed to the well-being of Erasmus students through voluntary work.
- Facilitated collaborations between universities and organisation.
- Attended assemblies to share experiences with various sections.
- Empowered fellow board members by providing guidance on strategic issues and promoting informed decision-making practices.
- Managed recruitment process for new team members.
Human Resources and Training Department Assistant
Fairwind
Szczecin
03.2023 - 07.2023
- Supported staff members through timely completion of administrative tasks, increasing overall productivity.
- Maintained accurate records and databases, contributing to an organized department environment.
- Conducted employee hiring interviews.
- Handled complete documentation for onboarding new hires to work on overseas contracts. Ensured all necessary paperwork was updated for employees eligible to work abroad.
Admissions and Relocation Consultant Assistant
Terassa
Odessa, Ukraine
- Facilitated study abroad opportunities for young people through seasonal work with European university programs for 3 years working only at the time of summer recruitment.
- Organized orientation sessions for relocated employees on local customs and culture norms easing adaptation period.
- Enhanced client satisfaction by providing personalized relocation services and addressing individual needs.
Education
Master Of Psychology - Social Psychology (last Year)
University of Szczecin
PolandHigh School Diploma - Hotel Management
College of Economics Law And Hotel Business
Odessa Ukraine 06.2020
Skills
- Emotional awareness
- Psychological assessment
- Behavioural and data analysis
- Interviewing
- Cultural adaptability
- Real estate
- Language proficiency
- Willingness to learn
- Immigration compliance
- Teamwork and collaboration
Certification
Psychological First Aid certification. John Hopkins University
- Skills at providing psychological aid in a crisis’ situations
Languages
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Polish
Advanced (C1)
English
Advanced (C1)
Italian
Upper intermediate (B2)
French
Intermediate (B1)
Timeline
Financial Services Account Associate II
FIS
09.2023 - Current
Human Resources and Training Department Assistant
Fairwind
03.2023 - 07.2023
Member of the Board – People Management
Erasmus Student Network Szczecin
06.2022 - Current
Admissions and Relocation Consultant Assistant
Terassa
Master Of Psychology - Social Psychology (last Year)
University of Szczecin
High School Diploma - Hotel Management
College of Economics Law And Hotel Business