Kelvin Chipanga
Customer Service
Warsaw
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Detailed-oriented student with strong organizational skills, ability to handle challenging projects and willingness to learn. Therefore, I believe my skills can be put to use in developing and maintaining professional relationships with customers, to increase profitability and drive business results.
Overview
2
2
Languages
Work History
Social Media Manager
Upwork Freelancers
Maputo
08.2021 - 09.2021
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media through consistent posts on social media.
- Analyzed and reported social media and online marketing campaign results.
- Researched social media trends and audience preferences for maximum post performance.
- Developed marketing content such as articles and advertisements for social media.
- Developed relationships with influencers to grow reach of company and create wider visibility.
Education
Bachelor of Science - Business Management
03.2023 - Current
Skills
Microsoft Office Tools
Communication planning
Marketing analysis
Teamwork
Social Media
Bilingual
Administrative support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Vistula University - Bachelor of Science, Business Management
03.2023 - Current
Social Media Manager - Upwork Freelancers
08.2021 - 09.2021