Kelvin Jenkins
Warsaw
Summary
Proven leader with extensive experience in operations and staff management.
Skilled in building and maintaining client relationships, my strategic approach has consistently driven growth and exceeded targets. Expert in performance management and team development, achieving operational excellence and fostering a high-performance culture.
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 30 years of management performance.
Overview
54
54
years of professional experience
Work History
Area Manager
DeVere Italia It
10.2010 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Dedicated to expanding client bases by building lasting relationships.
Relationship Manager, Banking Operations
RBS Royal Bank of Scotland
09.2008 - 07.2010
- Managed a diverse portfolio of high-net-worth clients, resulting in expanded revenue growth.
- Maintained compliance with all regulatory requirements, ensuring continued operational excellence within the relationship management function.
- Analyzed complex financial data from multiple sources in order to provide comprehensive recommendations tailored specifically for each client''s unique situation.
Business Development Manager
Microlease Plc
03.2003 - 06.2008
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Business Development Manager
G.E Capital
04.1995 - 12.2002
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Credit Manager
McDonnell Douglas Bank Europe
09.1986 - 12.1994
- Ensured compliance with regulatory requirements by staying up-to-date on industry changes and adjusting practices accordingly.
- Conducted regular stress tests to assess potential vulnerabilities within the loan portfolio, ensuring adequate capital buffers were maintained.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Relationship Manager
HSBC Bank
01.1976 - 06.1986
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Industrial Engineer
Chrysler UK Ltd
09.1970 - 12.1970
- Identified problems and recommended new processes to improve performance and reduce costs.
- Conducted time studies for various manufacturing processes, optimizing workstations and reducing cycle times.
- Enhanced overall operational efficiency through redesigning workflow and layout of production lines.
Education
No Degree - Diploma in Banking, Economics, Accounting And Law
Bedford University
Bedford05.1981
No Degree - Mechanical Engineering Certificate
Chrysler Apprenticeship
Luton1973
Skills
- Staff Management
- Operations Management
- Relationship building and management
- Team Development
- Performance Management
Timeline
Area Manager
DeVere Italia It
10.2010 - Current
Relationship Manager, Banking Operations
RBS Royal Bank of Scotland
09.2008 - 07.2010
Business Development Manager
Microlease Plc
03.2003 - 06.2008
Business Development Manager
G.E Capital
04.1995 - 12.2002
Credit Manager
McDonnell Douglas Bank Europe
09.1986 - 12.1994
Relationship Manager
HSBC Bank
01.1976 - 06.1986
Industrial Engineer
Chrysler UK Ltd
09.1970 - 12.1970
No Degree - Diploma in Banking, Economics, Accounting And Law
Bedford University
No Degree - Mechanical Engineering Certificate
Chrysler Apprenticeship
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