KENNEDY BAYINGANA
Warsaw
Summary
Detail-oriented professional with experience in financial operations, account management, and client services. Skilled in analyzing accounts, reconciling data, and resolving disputes while maintaining accuracy and compliance. Strong background in building client relationships, managing high-pressure situations, and delivering effective solutions. Multilingual with advanced proficiency in English and French, and with a BBA in Marketing in Enterprise.
Overview
3
3
years of professional experience
Work History
French Interpreter
Grafton Recruitment
Warsaw, Poland
08.2025 - Current
- Facilitated effective communication between English-speaking clients and French-speaking customers ensuring clarity and understanding.
French Collections Analyst
Accenture sp zoo services
Warsaw
11.2023 - Current
- Call and email customers as per Collections process
- Apply payments, credits and reconciling accounts
- Making escalations
- Crediting and Rebilling
- Handling disputes
- Initiate refunds and write-offs
- Working with account executives and managers to ensure smooth collections
- Preparing ledgers and worklists
- Recording actions taken on each account
Junior Account Manager
Dream Machines
Warsaw, Mazowieckie
06.2023 - 11.2023
- Searched and brought new clients for the company
- Increased the company’s sales numbers on the european market mainly France and Belgium
- Represented the company’s brand during meetings, customer interactions and sales
- Developed strong relationships with clients to grow business networks
- Monitored market situations preparing online specifications for the company’s product
- Used products' knowledge and made successful recommendations to clients based on their needs and prices
Game Tester
Testronic
Warsaw, Poland
11.2022 - 05.2023
- Investigated malfunctions of in-game products and tracked Issues
- Reputed findings and recommended improvements
- Worked with other testers for thorough investigations and smooth reporting of game bugs
Education
BBA - Marketing in Enterprise
University of Economics and Human Sciences
Warsaw02.2025
High School Diploma - undefined
Glory Secondary School
Warsaw01.2019
Skills
- Effective multitasking
- Analytical skills
- Communication skills
- Handling pressure
- Dependable team player
- Multilingual
- Sales
- Computer literacy
- Adaptable
- Attention to details
- Organizational skills
- Problem solver
- Fast Learner
- Investigations
- Time management
- Excel
- Ms Word
LANGUAGES
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Timeline
French Interpreter
Grafton Recruitment
08.2025 - Current
French Collections Analyst
Accenture sp zoo services
11.2023 - Current
Junior Account Manager
Dream Machines
06.2023 - 11.2023
Game Tester
Testronic
11.2022 - 05.2023
High School Diploma - undefined
Glory Secondary School
BBA - Marketing in Enterprise
University of Economics and Human Sciences