Kevin Muyanja
Warsaw
Summary
Pursuing a Bachelor's degree in Computer Science at the University Of Economics and Human Sciences in Warsaw, Poland, I bring a solid foundation in programming and expertise in Java, Python, and web development technologies, encompassing HTML, CSS, PHP, and JavaScript. Proficient in SQL and data analysis techniques, my hands-on experience as a Test Automation Engineer at Soft Serve included collaborating with cross-functional teams, designing and maintaining robust test automation frameworks, and scripting and debugging automated test scripts. My background as a Customer Service Representative at MOJO creations has honed my customer-centric approach and teamwork skills. Committed to continuous learning and fueled by a strong passion for technology, I offer a valuable asset for technical roles and eagerly seek opportunities to contribute my expertise to innovative projects.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Test Automation Engineer(Training Program)-Intern
Soft Serve
03.2023 - 06.2023
- Supervisor Name: Marcin Kunert
- Contact: Marcin Kunert
- Email: mkuner@softserveinc.com
- Collaborated with cross-functional teams to develop and execute test automation strategies
- Designed and maintained robust test automation frameworks using industry-standard tools
- Wrote and debugged automated test scripts in Python, Java, and other languages
- Kept test scripts up to date and ensured their alignment with changing software requirements
- Reported and documented test results and defects comprehensively.
Customer Service Representative
K.K Limited
12.2014 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Tracked customer service cases and updated service software with customer information.
Customer Service Representative
MOJO creations.
06.2020 - 08.2021
- Supervisor Name: Timothy Ssebagala
- Contact Number: +256 788726260
ROLES;
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Customized graphic design templates for card printing
- Managed customer orders and inquiries efficiently
- Handling inventory, sales, and customer queries for various products
Education
Bachelor of Science - Computer Science
University Of Economics And Human Sciences
Poland,Warsaw10.2025
Skills
- Data Analysis & Strong Analytical skills
- Allure Reporting Page Object Model(testing)
- Python Programming (proficient)
- Proficiency in Java Programming
- Test Automation
- Selenium and web Driver
- Testing frameworks and tools( in both java and python) eg Pytest,TestNG,JUnit
- C programming
- Database And Structured Query Language
- Critical thinking
- Teamwork
- Ms Office
Projects
- Wr-52.TAQC-Python-TestProject, 03/2023, 06/2023, Created automated tests in python programming language with my team for a website using tools such as selenium webdriver, pytest and many others.
- Wr-52.TAQC-Java-TestProject, 03/2023, 06/2023, Created automated tests in java programming language with my team for a website with tools such as selenium, testNG, JUnit.
Certification
- Basics Of Programming, 10/2021, 01/2022, Introduction to Java Programming Language
- SQL programming Basics, 06/2023, Present, Basics of SQL and relational Databases.
- Java Programming for Complete Beginners, 01/2023, Present
- Data Structures and Algorithms +LeetCode, 09/2023, Present
Timeline
Test Automation Engineer(Training Program)-Intern
Soft Serve
03.2023 - 06.2023
Customer Service Representative
MOJO creations.
06.2020 - 08.2021
Customer Service Representative
K.K Limited
12.2014 - 09.2021
Bachelor of Science - Computer Science
University Of Economics And Human Sciences
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