KEVIN SALOBEHAJ
Wroclaw
Summary
Hardworking employee enthusiastic about learning Sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Sales Agent
Self-employeed
11.2023 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Spoke to customers in native language to increase loyalty and establish relationships.
Administrator - Business Operations
Stela Group
09.2022 - 11.2023
- Reduced operational costs with careful budget management and resource allocation.
- Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff members.
- Maintained compliance with industry regulations, ensuring adherence to all relevant laws and guidelines.
- Assessed staff training needs, developing targeted programs that improved skills and knowledge within the workforce.
Manager (BAR&restaurant)
Kevin sh.p.k
01.2017 - 01.2021
- Inventory Management, Team Leadership, Customer Service, Financial Management, Problem Solving
sales
al group
01.2019 - 01.2020
- Communication Skills, Customer Relationship Management, Sales Techniques, Data Management, Resilience and Rejection Handling, Tamwork
INTERPRETER
CHINESE EMBASSY
01.2019 - 01.2020
- Interpersonal and Cross-Cultural Skills, Emotional Resilience, Ethical Standards, Vocabulary and Terminology, Cultural Sensitivity
Education
BACHELORS OF BUSINESS ADMINISTRATION - Business Administration
WSB MERITO UNIVERSITY
06.2024
b1 -
goethe university
09.2020
hsk4 -
zhejiang university
09.2018
Skills
- Client Relationship Management
- International Trade
- Managing
- Sales
- Communication
- Microsoft Excel
- Administration
- Computer Skills
Other Experiences
- International Trade: Buying and selling Coal from Columbia to Europian Market
- Buying and selling solvents and other industrial oils from EU to Albanian market
- Buying and selling BIO Olive Oil from Albania to foreign markets.
- Managing: Managing and Running a Dance Club in Wroclaw, Poland
- Managing a group of workers in Germany for a govermental project of installing new Optic Fiber Cables in residential areas.
Additional Information
Posses Category B driving licence.
Languages
Albanian
Native language
English
Advanced
C1
German
Intermediate
B1
Chinese (Mandarin)
Intermediate
B1
Italian
Elementary
A2
Timeline
Sales Agent
Self-employeed
11.2023 - Current
Administrator - Business Operations
Stela Group
09.2022 - 11.2023
sales
al group
01.2019 - 01.2020
INTERPRETER
CHINESE EMBASSY
01.2019 - 01.2020
Manager (BAR&restaurant)
Kevin sh.p.k
01.2017 - 01.2021
BACHELORS OF BUSINESS ADMINISTRATION - Business Administration
WSB MERITO UNIVERSITY
b1 -
goethe university
hsk4 -
zhejiang university
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