Summary
Overview
Work History
Education
Skills
LANGUAGES
PERSONAL INFORMATION
Timeline
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Khusniya Saidasanova

Khusniya Saidasanova

Krakow

Summary

Detail-oriented professional with a background in customer service and travel coordination. Skilled in communication, problem-solving and handling sensitive information with accuracy and discretion in fast-paced, digital environment.

Overview

6
6
years of professional experience

Work History

Content Moderator

Accenture Poland
01.2026 - Current
  • Reviewed and moderated content in line with client policies
  • Investigated and escalated sensitive content and policy violations
  • Maintained high standards of quality, accuracy, and compliance

Business Travel Consultant

Carlson Wagonlit Travel
12.2022 - 08.2025
  • Interacting with customers and helping them via multiple communications methods, emails and calls.
  • Worked with Amadeus, Power Hotel, and Power Express.
  • Built positive relationships with travel agencies, hotels and transportation companies to achieve cost-effective business travel solutions.

Customer Support Representative

Majorel, Netflix
02.2021 - 05.2022
  • Assisted Russian language customers with product-related questions, feedback and complaints.
  • Managed live chat support, offering real-time assistance and reducing customer wait times.

Internship

Orienbank
07.2020 - 08.2020
  • Registered information on database to preserve accurate details.
  • Maintained accurate records and databases, ensuring data integrity and accessibility for relevant parties.

Education

Bachelor's degree - International Management

University of Information Technology and Management
Rzeszow
10.2022

High School Diploma - undefined

School No 9
Moscow
05.2018

Skills

  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Hard Working
  • Fast Learner
  • Microsoft Office
  • Microsoft Excel
  • Travel industry knowledge
  • Amadeus proficiency
  • Data management

LANGUAGES

Russian: C1 Advanced
English: C1 Advanced
Persian: B1 Intermediate
Polish: B1 Intermediate

PERSONAL INFORMATION

  • Date of birth: 1998-10-01
  • Nationality: Tajik
  • Place of birth: Khorog

Timeline

Content Moderator

Accenture Poland
01.2026 - Current

Business Travel Consultant

Carlson Wagonlit Travel
12.2022 - 08.2025

Customer Support Representative

Majorel, Netflix
02.2021 - 05.2022

Internship

Orienbank
07.2020 - 08.2020

Bachelor's degree - International Management

University of Information Technology and Management

High School Diploma - undefined

School No 9
Khusniya Saidasanova