Detail-oriented professional with a background in customer service and travel coordination. Skilled in communication, problem-solving and handling sensitive information with accuracy and discretion in fast-paced, digital environment.
Overview
6
6
years of professional experience
Work History
Content Moderator
Accenture Poland
01.2026 - Current
Reviewed and moderated content in line with client policies
Investigated and escalated sensitive content and policy violations
Maintained high standards of quality, accuracy, and compliance
Business Travel Consultant
Carlson Wagonlit Travel
12.2022 - 08.2025
Interacting with customers and helping them via multiple communications methods, emails and calls.
Worked with Amadeus, Power Hotel, and Power Express.
Built positive relationships with travel agencies, hotels and transportation companies to achieve cost-effective business travel solutions.
Customer Support Representative
Majorel, Netflix
02.2021 - 05.2022
Assisted Russian language customers with product-related questions, feedback and complaints.
Managed live chat support, offering real-time assistance and reducing customer wait times.
Internship
Orienbank
07.2020 - 08.2020
Registered information on database to preserve accurate details.
Maintained accurate records and databases, ensuring data integrity and accessibility for relevant parties.
Education
Bachelor's degree - International Management
University of Information Technology and Management
Rzeszow
10.2022
High School Diploma - undefined
School No 9
Moscow
05.2018
Skills
Ability to Work in a Team
Ability to Work Under Pressure
Hard Working
Fast Learner
Microsoft Office
Microsoft Excel
Travel industry knowledge
Amadeus proficiency
Data management
LANGUAGES
Russian: C1 Advanced
English: C1 Advanced
Persian: B1 Intermediate
Polish: B1 Intermediate
PERSONAL INFORMATION
Date of birth: 1998-10-01
Nationality: Tajik
Place of birth: Khorog
Timeline
Content Moderator
Accenture Poland
01.2026 - Current
Business Travel Consultant
Carlson Wagonlit Travel
12.2022 - 08.2025
Customer Support Representative
Majorel, Netflix
02.2021 - 05.2022
Internship
Orienbank
07.2020 - 08.2020
Bachelor's degree - International Management
University of Information Technology and Management