Kiden Scovia
Juba
Summary
Proven finance professional with a track record of enhancing customer relationships and streamlining financial transactions at KCB Bank. Expert in using banking software and Microsoft Office to improve operational efficiency. Skilled in cash handling and adept at building customer trust, consistently achieving accuracy in financial processing and documentation verification. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Bank Clerk
KCB Bank
06.2023 - Current
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Educated customers on use of banking website and mobile apps.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Executed wire transfers, stop payments and account transfers.
- Processed applications for new accounts.
- Received loan and utility payments, sending funds to correct destinations.
Finance Assistant
ACTED International
01.2023 - 05.2023
- Reported financial data and updated financial records in ledgers and journals.
- Observed strict confidentiality rules to maintain data integrity and protect clients.
- Managed office inventory and ordered new supplies when items were running low.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Organized budget documentation and tracked expenses to maintain tight business controls.
Education
BBA - Business Administration
Nkumba University
Entebbe Uganda10.2022
Associate of Arts - Business Administration
Kampala International University
Kampala Uganda06.2015
Associate of Arts - Business Studies
Kampala International University
Kampala Uganda06.2011
Skills
- Document Verification
- Microsoft Office
- Transaction monitoring
- Financial Transactions
- Banking Software
- Customer Relationship Building
- Cash handling and management
Additional Information
Reference
Lui Nelson Finance manager Acted Email: Nelson.lui@acted.org
Sworo Chaplain Kiri finance Manager Oxfam GB Juba email: Csworo@oxfam.org.uk
Timeline
Bank Clerk
KCB Bank
06.2023 - Current
Finance Assistant
ACTED International
01.2023 - 05.2023
BBA - Business Administration
Nkumba University
Associate of Arts - Business Administration
Kampala International University
Associate of Arts - Business Studies
Kampala International University
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