Kinga Regulska
Milan
Summary
Dynamic professional with extensive experience as a Hostess Tour Leader for prestigious clients like Ferrari, showcasing exceptional multitasking and communication skills. Proven ability to enhance guest relations through a warm presence and cultural awareness, ensuring memorable experiences. Detail-oriented and empathetic, adept at managing diverse groups and resolving issues effectively.
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Overview
2026
2026
years of professional experience
Work History
Hostess Tour Leader
Different Clients. F.ex. Ferrari, Ngk, Fiat and Others
2017 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout their experience in the event.
- Management: managing the tour and the needs of the group.
- Communication: excellent communication and negotiation skills.
- Multilingual: ability to speak multiple languages.
- Emotional intelligence: ability to manage emotions and empathize with others.
- Problem-solving: ability to stay calm in a crisis and solve problems.
- Professionalism: ability to maintain a professional attitude and appearance.
Assistant Brand Manager
Luxottica Showroom
02.2023 - 07.2025
- Presentation of new silhouettes of sun and optical glasses in english and italian language, driving product innovation.
- Storytelling: ability to tell stories and engage the group.
- Public speaking: ability to speak in front of a group.
- Communication: excellent communication and negotiation skills. Communication with international clients regarding their appointments.
- Problem solving at the booth.
- Carrying about proper exposition of products: comfortable with product, proper display and information about it.
Model
Showrooms, Designers, Brands
2007 - 2025
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Secured repeat bookings through outstanding professionalism and versatility.
- Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
- Showcased diverse clothing styles in runway shows, contributing to successful product launches and sales growth.
- Executed detailed skin care routines to maintain photogenic appearance, supporting high-quality campaign outputs.
- Assisted in selection of locations for photo shoots, enhancing aesthetic appeal of campaigns.
- Stood for fitting sessions to help designers with clothing size information.
- Worked with hair and makeup artists for beauty campaigns.
- Designed personal body care plans to optimize health appearance.
Image Hostess
Many Companies
2009 - 2024
- .Friendliness: ability to make guests feel at home and important.
- Personable: A pleasing appearance is paramount to succeeding. Being friendly is good, but being attractive and smart are also important qualities.
- Well Spoken: proficient in the language in which they render their services.
- Representing the brand with grace and professionalism
- Managing guest lists and VIP areas
- Supporting event coordination and logistics
Restaurant Hostess
Dolce & Gabbana Martini
05.2022 - 01.2023
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
English Teacher
Private Clients
2020 - 2021
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Restaurant Hostess
Just Cavalli Restaurant
2019 - 2020
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
Polish Teacher
Private Clients
2016 - 2016
- Enhanced cultural understanding among students through engaging presentations on Polish history, traditions, and customs.
- Promoted critical thinking skills by encouraging analytical discussions during lessons on literature and historical events related to Poland''s past or present context.
- Boosted student motivation and interest in Polish language studies with innovative teaching techniques.
Education
Bachelor - Psychology
University
Warsaw, PolandCambridge University
OnlineSkills
- Effective multitasking
- Patience and empathy
- Detail-oriented
- Guest relations
- Positive and professional
- Cultural awareness
- Great presence
Languages
English
Advanced (C1)
Italian
Advanced (C1)
Polish
Bilingual or Proficient (C2)
French
Elementary (A2)
Russian
Elementary (A2)
Timeline
Assistant Brand Manager
Luxottica Showroom
02.2023 - 07.2025
Restaurant Hostess
Dolce & Gabbana Martini
05.2022 - 01.2023
Hostess Tour Leader
Different Clients. F.ex. Ferrari, Ngk, Fiat and Others
2017 - Current
Model
Showrooms, Designers, Brands
2007 - 2025
Image Hostess
Many Companies
2009 - 2024
English Teacher
Private Clients
2020 - 2021
Restaurant Hostess
Just Cavalli Restaurant
2019 - 2020
Polish Teacher
Private Clients
2016 - 2016
Bachelor - Psychology
University
Cambridge University
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