Kinga Steg

• Oversee the delivery of 5 different departments, serving also as the primary liaison for 30+ senior stakeholders
• Supervise P&L and drive decisions

Achievements:

• Improved team KPI completion from 60% in 2022 to 93% in 2024
• Increased company revenue from 3M PLN in 2021 to 6M PLN in 2023
• Enhanced CV-to-interview rate from 49% to 70% and CV-to-placement rate from 8% to 15% (2022-2024)
• Implemented a company-wide analytics system in 2021
• Executed cost-saving measures, saving 2.7M PLN annually by:

- Reducing the team size from over 50 to 20 employees

- Eliminating office space from 3 big ones to 1 that we use and leased the others

- Removing unnecessary, paid tools, and benefits that weren't used by 50% to ensure financial stability.

• Supervised staffing, finances, policies, training, and performance for 2 departments
• Set and achieved quarterly OKRs

Achievements:

• Expanded team from 12 to 30+ during the pandemic
• Converted single-department team to the recruitment outsourcing model, expanding to two teams.

• Led an international delivery team of over 30 Sourcers, OBS, and Administrators for Honeywell
• Supervised responsibilities across 10 countries, collaborating with 30+ stakeholders
• Carried out a key role in process implementation.

• Led an EMEA Talent Acquisition team of 12 individuals from diverse nationalities, overseeing meetings, training, and skills development
• Guided, managed absences, and inducted new team members
• Experienced high team rotation, around 50% annually
• Collaborated with over 10 stakeholders
• Monitored performance, recruitment processes, and forecasting.

• Secured client engagement, increasing database from 1 to 30
• Oversaw 10+ major clients, reducing unresolved issues by 70%
• Developed business and negotiated contracts, achieving 1 signed contract per 30 cold calls
• Conducted NPS surveys, achieving scores consistently above 7.5

• Recruited IT Specialists, and upskilled into a new role
• At the beginning of the role hired 2 candidates a month.

• Performed agency consultant duties, making 50 cold calls monthly, signing 10 clients, and hiring 9 candidates.

• Provided RPO consulting for the Nordics (4 countries)
• Received the Top Biller's award for excellent performance in 2015.

• Delivered RPO consulting services throughout the four Nordic countries.