Klara Miszczyk
Warsaw
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Senior Support Assistant
Sollers Consulting
Warsaw, Poland
11.2025 - 03.2026
- Maintained organised and welcoming reception area to create positive first impressions for visitors.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Executed daily administrative tasks to ensure smooth staff operations.
- Maintained organised and updated file systems for easy staff use.
- Maintained filing systems, both electronic and paper-based, ensuring quick retrieval of documents.
- Learnt practical skills and techniques by shadowing senior staff to understand organisation's operations, policies and procedures.
- Scanned and identified parcel destinations, sorting into correct containers for timely despatch.
- Assisted coordinators with effective management of office space to enhance workflow.
- Supported recruitment processes, enhancing quality of new hires.
Executive Assistant to the Management Board
P&G
Warsaw, Poland
03.2023 - 07.2025
- Provided daily administrative support to CE Lead Team members, ensuring smooth operations and effective communication
- Organization of meetings in and outside the office (hotels, business dinners/lunches, transport)
- Managed settlement of travel and business expenses, facilitating accurate and timely reimbursement processes
- Organization of business trips
- Collaborated with external companies to enhance service delivery
- Managed documentation processes to ensure organisation and accessibility
- Creating orders for the office / cooperation with vendors
- Managed inventory of office supplies
- Support during meetings/conferences
- Coordinated catering services for office events
- Performed daily office tasks to ensure smooth operations
- Handled various office administration tasks to support daily operations
HR Assistant
Randstad
Warsaw, Poland
06.2021 - 03.2023
- Assisted with recruitment processes for contractors to support team staffing needs
- Answering employees' questions about benefits e.g. Luxmed, Sodexo, Multisport
- Executed record filing system to improve document organization and
management - Maintained smooth office functioning through routine administrative activities
- Scheduled office meetings and client appointments for staff teams
- Managed employee distribution lists to streamline internal communications
- Sorted and distributed office mail and recorded incoming shipments for
corporate records - Managed inventory of office supplies to ensure availability
- Supported logistics for business meetings and conferences
- Created purchase orders for office supplies, collaborating with vendors to ensure timely delivery.
- Accounting for travel / expenses for company employees
- Organization of catering for meetings, e.g. ordering catering or
organizing vochers pyszne.pl - Attended NH training sessions to enhance skills and knowledge
- Ensured cleanliness of office environment by performing regular cleaning tasks
Ecommerce Specialist
Bobbiny
Warsaw, Poland
11.2020 - 04.2021
- Managed product listings across multiple online platforms, optimising descriptions and images for improved visibility.
- Created promotional content, including product videos and social media posts, to engage target audiences and drive sales.
- Crafted copy for advertisements, email communications, and media to enhance brand messaging and customer engagement.
- Completed and shipped online orders to ensure timely delivery to customers.
Receptionist
Front Desk
Warsaw, Mazovia
12.2019 - 03.2020
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Tracked complaints to ensure prompt resolution, enhancing customer satisfaction.
- Maintained accurate logs of visitor entries for security purposes.
- Managed office supplies orders, ensuring availability of necessary materials for seamless operations.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Executed duties with warmth and professionalism, contributing to positive visitor experiences.
Education
Bachelor of Arts - English Philology
Wszechnica Polska
Warsaw 10.2018 - 05.2022
Skills
- Administration
- Document management
- Calendar management
- Travel coordination
- Travel planning
- Meeting organization
- Event planning
- Catering coordination
- Expense reporting
- Benefits management
- New Hire Training
- HR Support
- Customer service
- Workday
- Coupa
- Jira
- Office management
- Mail and shipping management
- Microsoft Office
- Database management
- Order processing
- Guest relations
- Communication skills
- Team collaboration
- Time management
- Multitasking efficiency
- Attention to Detail
- Proactive communication
- Positive attitude
- Patience and composure
- Creative thinking
- Organisational skills
- Public speaking
- Reception
- Database management
Languages
English
Advanced (C1)
Polish
Native
Affiliations
- broadly understood fantasy
- rpg games
- cinematography
- herpatology
Timeline
Senior Support Assistant
Sollers Consulting
11.2025 - 03.2026
Executive Assistant to the Management Board
P&G
03.2023 - 07.2025
HR Assistant
Randstad
06.2021 - 03.2023
Ecommerce Specialist
Bobbiny
11.2020 - 04.2021
Receptionist
Front Desk
12.2019 - 03.2020
Bachelor of Arts - English Philology
Wszechnica Polska
10.2018 - 05.2022