Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Klaudia Formela

Selby

Summary

Accomplished Business Analyst with a proven track record at 7FC, enhancing project delivery by implementing Agile Methodology, experienced in meeting needs, improving processes and exceeding requirements in team environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Analyst

7FC
Remote
02.2021 - Current
  • Collaborated with stakeholders to identify business needs, ensuring alignment with project goals and driving continuous innovation in the organization.
  • Conducted interviews with key business users to gather information on business processes and user requirements, facilitating clear and effective communication of needs.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement to optimize business operations.
  • Improved business processes by analyzing current practices and recommending optimization strategies, resulting in increased efficiency and effectiveness.
  • Implemented best-practice methodologies that enhanced overall project delivery timelines while maintaining quality standards.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams, ensuring accurate implementation.
  • Streamlined project management through effective communication and collaboration across cross-functional teams, enhancing project coordination and delivery.
  • Created dashboards to monitor and track key performance indicators, providing valuable insights into project progress and performance.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

PMO Assistant

7FC
Remote
03.2021 - 06.2021
  • As part of a large Digital Transformation project, assisted in creating roadmaps, slide decks, and data migration plans, ensuring alignment with project objectives.
  • Actively maintained and updated project plans using Microsoft Suite and SharePoint, ensuring accurate tracking of project progress and milestones.
  • Facilitated effective communication within the team by utilizing Azure DevOps platform for work progress updates and task management, enhancing project coordination and efficiency.
  • Demonstrated strong organizational skills by following up and ensuring timely completion of tasks, contributing to the project's adherence to timelines and deliverables.

Policy Analyst

Invictus Corporation
Remote
04.2020 - 08.2020
  • Conducted comprehensive research and analysis as part of the Working Group on Cybersecurity at Seaports, focusing on AI technology, to improve policy effectiveness.
  • Participated in industry conferences and workshops as a subject matter expert, staying current on emerging trends in public policy analysis.
  • Developed data-driven policy recommendations for better decision-making and resource allocation in the field of cybersecurity at seaports.
  • Drafted and presented reports outlining policy actions, synthesizing key findings from research activities and providing actionable recommendations for decision-makers.
  • Developed policy briefs summarizing research findings and implications for future action, contributing to informed decision-making processes.
  • Provided expert guidance on relevant regulations, legislation, guidelines, standards, and best practices related to cybersecurity policies at seaports.
  • Supported the CEO and various departments, including public relations, during the organizational change process, demonstrating adaptability and effective remote communication and collaboration skills.

AI Consultant

UNESCO (via Leiden University)
Remote
01.2019 - 06.2019
  • Evaluated client needs and expectations, setting clear goals for each consulting project on ethics in AI implementation and design.
  • Presented comprehensive findings to clients through concise written reports, presentations, and briefings, ensuring understanding and actionable insights.
  • Stayed current on industry trends and emerging issues to provide relevant guidance to clients navigating complex policy landscapes.
  • Conducted extensive research as part of consultancy projects, contributing to informed decision-making and ethical considerations in AI technology.
  • Managed project timelines and communications effectively, utilizing Google Suite and Microsoft Suite for planning, scheduling, and remote coordination with teams.
  • Applied strong analytical skills to report writing, analysis, and editing, delivering high-quality outputs to meet project objectives and deadlines.

Recruitment Consultant

Orbital Recruitment
Selby, United Kingdom
05.2016 - 09.2016
  • Managed diverse responsibilities both on-site and remotely, encompassing planning, client communication, meticulous employee data management, and conducting comprehensive candidate interviews and assessments.
  • Improved client satisfaction by consistently providing high-quality candidates for various positions.
  • Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.

Education

Master of Science - Cybersecurity Governance

Leiden University
The Hague, The Netherlands (Remote)
09.2021

Minor - Public Administration

Leiden University
The Hague, The Netherlands
01.2020

Bachelor of Arts - International Studies

Leiden University
The Hague, The Netherlands
08.2019

Exchange - Social And Environmental Policy

Leeds University
Leeds, UK
01.2018

A Levels -

York College
York, UK
09.2015

Skills

  • Data Analysis
  • Requirements Gathering
  • Microsoft Office Suite
  • Project Management
  • Process improvement
  • User Acceptance Testing
  • Test case scenarios
  • Software development life cycle
  • Functional specifications
  • Wireframing and Prototype Design
  • Product Backlog Management
  • Release planning
  • Agile Methodology

Certification

  • Applied Scrum for Agile Project Management - University of Maryland
  • Foundations of User Experience (UX) Design - Google

Timeline

PMO Assistant

7FC
03.2021 - 06.2021

Business Analyst

7FC
02.2021 - Current

Policy Analyst

Invictus Corporation
04.2020 - 08.2020

AI Consultant

UNESCO (via Leiden University)
01.2019 - 06.2019

Recruitment Consultant

Orbital Recruitment
05.2016 - 09.2016

Master of Science - Cybersecurity Governance

Leiden University

Minor - Public Administration

Leiden University

Bachelor of Arts - International Studies

Leiden University

Exchange - Social And Environmental Policy

Leeds University

A Levels -

York College
Klaudia Formela