Accomplished Business Analyst with a proven track record at 7FC, enhancing project delivery by implementing Agile Methodology, experienced in meeting needs, improving processes and exceeding requirements in team environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analyst
7FC
02.2021 - Current
Collaborated with stakeholders to identify business needs, ensuring alignment with project goals and driving continuous innovation in the organization.
Conducted interviews with key business users to gather information on business processes and user requirements, facilitating clear and effective communication of needs.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement to optimize business operations.
Improved business processes by analyzing current practices and recommending optimization strategies, resulting in increased efficiency and effectiveness.
Implemented best-practice methodologies that enhanced overall project delivery timelines while maintaining quality standards.
Supported software development projects by defining clear requirements and effectively communicating them to technical teams, ensuring accurate implementation.
Streamlined project management through effective communication and collaboration across cross-functional teams, enhancing project coordination and delivery.
Created dashboards to monitor and track key performance indicators, providing valuable insights into project progress and performance.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
PMO Assistant
7FC
03.2021 - 06.2021
As part of a large Digital Transformation project, assisted in creating roadmaps, slide decks, and data migration plans, ensuring alignment with project objectives.
Actively maintained and updated project plans using Microsoft Suite and SharePoint, ensuring accurate tracking of project progress and milestones.
Facilitated effective communication within the team by utilizing Azure DevOps platform for work progress updates and task management, enhancing project coordination and efficiency.
Demonstrated strong organizational skills by following up and ensuring timely completion of tasks, contributing to the project's adherence to timelines and deliverables.
Policy Analyst
Invictus Corporation
04.2020 - 08.2020
Conducted comprehensive research and analysis as part of the Working Group on Cybersecurity at Seaports, focusing on AI technology, to improve policy effectiveness.
Participated in industry conferences and workshops as a subject matter expert, staying current on emerging trends in public policy analysis.
Developed data-driven policy recommendations for better decision-making and resource allocation in the field of cybersecurity at seaports.
Drafted and presented reports outlining policy actions, synthesizing key findings from research activities and providing actionable recommendations for decision-makers.
Developed policy briefs summarizing research findings and implications for future action, contributing to informed decision-making processes.
Provided expert guidance on relevant regulations, legislation, guidelines, standards, and best practices related to cybersecurity policies at seaports.
Supported the CEO and various departments, including public relations, during the organizational change process, demonstrating adaptability and effective remote communication and collaboration skills.
AI Consultant
UNESCO (via Leiden University)
01.2019 - 06.2019
Evaluated client needs and expectations, setting clear goals for each consulting project on ethics in AI implementation and design.
Presented comprehensive findings to clients through concise written reports, presentations, and briefings, ensuring understanding and actionable insights.
Stayed current on industry trends and emerging issues to provide relevant guidance to clients navigating complex policy landscapes.
Conducted extensive research as part of consultancy projects, contributing to informed decision-making and ethical considerations in AI technology.
Managed project timelines and communications effectively, utilizing Google Suite and Microsoft Suite for planning, scheduling, and remote coordination with teams.
Applied strong analytical skills to report writing, analysis, and editing, delivering high-quality outputs to meet project objectives and deadlines.
Recruitment Consultant
Orbital Recruitment
05.2016 - 09.2016
Managed diverse responsibilities both on-site and remotely, encompassing planning, client communication, meticulous employee data management, and conducting comprehensive candidate interviews and assessments.
Improved client satisfaction by consistently providing high-quality candidates for various positions.
Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
Education
Master of Science - Cybersecurity Governance
Leiden University
The Hague, The Netherlands (Remote)
09.2021
Minor - Public Administration
Leiden University
The Hague, The Netherlands
01.2020
Bachelor of Arts - International Studies
Leiden University
The Hague, The Netherlands
08.2019
Exchange - Social And Environmental Policy
Leeds University
Leeds, UK
01.2018
A Levels -
York College
York, UK
09.2015
Skills
Data Analysis
Requirements Gathering
Microsoft Office Suite
Project Management
Process improvement
User Acceptance Testing
Test case scenarios
Software development life cycle
Functional specifications
Wireframing and Prototype Design
Product Backlog Management
Release planning
Agile Methodology
Certification
Applied Scrum for Agile Project Management - University of Maryland
Foundations of User Experience (UX) Design - Google