Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Klaudia Formela

Selby

Summary

Accomplished Business Analyst with a proven track record at 7FC, enhancing project delivery by implementing Agile Methodology, experienced in meeting needs, improving processes and exceeding requirements in team environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Analyst

7FC
02.2021 - Current
  • Collaborated with stakeholders to identify business needs, ensuring alignment with project goals and driving continuous innovation in the organization.
  • Conducted interviews with key business users to gather information on business processes and user requirements, facilitating clear and effective communication of needs.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement to optimize business operations.
  • Improved business processes by analyzing current practices and recommending optimization strategies, resulting in increased efficiency and effectiveness.
  • Implemented best-practice methodologies that enhanced overall project delivery timelines while maintaining quality standards.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams, ensuring accurate implementation.
  • Streamlined project management through effective communication and collaboration across cross-functional teams, enhancing project coordination and delivery.
  • Created dashboards to monitor and track key performance indicators, providing valuable insights into project progress and performance.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

PMO Assistant

7FC
03.2021 - 06.2021
  • As part of a large Digital Transformation project, assisted in creating roadmaps, slide decks, and data migration plans, ensuring alignment with project objectives.
  • Actively maintained and updated project plans using Microsoft Suite and SharePoint, ensuring accurate tracking of project progress and milestones.
  • Facilitated effective communication within the team by utilizing Azure DevOps platform for work progress updates and task management, enhancing project coordination and efficiency.
  • Demonstrated strong organizational skills by following up and ensuring timely completion of tasks, contributing to the project's adherence to timelines and deliverables.

Policy Analyst

Invictus Corporation
04.2020 - 08.2020
  • Conducted comprehensive research and analysis as part of the Working Group on Cybersecurity at Seaports, focusing on AI technology, to improve policy effectiveness.
  • Participated in industry conferences and workshops as a subject matter expert, staying current on emerging trends in public policy analysis.
  • Developed data-driven policy recommendations for better decision-making and resource allocation in the field of cybersecurity at seaports.
  • Drafted and presented reports outlining policy actions, synthesizing key findings from research activities and providing actionable recommendations for decision-makers.
  • Developed policy briefs summarizing research findings and implications for future action, contributing to informed decision-making processes.
  • Provided expert guidance on relevant regulations, legislation, guidelines, standards, and best practices related to cybersecurity policies at seaports.
  • Supported the CEO and various departments, including public relations, during the organizational change process, demonstrating adaptability and effective remote communication and collaboration skills.

AI Consultant

UNESCO (via Leiden University)
01.2019 - 06.2019
  • Evaluated client needs and expectations, setting clear goals for each consulting project on ethics in AI implementation and design.
  • Presented comprehensive findings to clients through concise written reports, presentations, and briefings, ensuring understanding and actionable insights.
  • Stayed current on industry trends and emerging issues to provide relevant guidance to clients navigating complex policy landscapes.
  • Conducted extensive research as part of consultancy projects, contributing to informed decision-making and ethical considerations in AI technology.
  • Managed project timelines and communications effectively, utilizing Google Suite and Microsoft Suite for planning, scheduling, and remote coordination with teams.
  • Applied strong analytical skills to report writing, analysis, and editing, delivering high-quality outputs to meet project objectives and deadlines.

Recruitment Consultant

Orbital Recruitment
05.2016 - 09.2016
  • Managed diverse responsibilities both on-site and remotely, encompassing planning, client communication, meticulous employee data management, and conducting comprehensive candidate interviews and assessments.
  • Improved client satisfaction by consistently providing high-quality candidates for various positions.
  • Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.

Education

Master of Science - Cybersecurity Governance

Leiden University
The Hague, The Netherlands (Remote)
09.2021

Minor - Public Administration

Leiden University
The Hague, The Netherlands
01.2020

Bachelor of Arts - International Studies

Leiden University
The Hague, The Netherlands
08.2019

Exchange - Social And Environmental Policy

Leeds University
Leeds, UK
01.2018

A Levels -

York College
York, UK
09.2015

Skills

  • Data Analysis
  • Requirements Gathering
  • Microsoft Office Suite
  • Project Management
  • Process improvement
  • User Acceptance Testing
  • Test case scenarios
  • Software development life cycle
  • Functional specifications
  • Wireframing and Prototype Design
  • Product Backlog Management
  • Release planning
  • Agile Methodology

Certification

  • Applied Scrum for Agile Project Management - University of Maryland
  • Foundations of User Experience (UX) Design - Google

Timeline

PMO Assistant

7FC
03.2021 - 06.2021

Business Analyst

7FC
02.2021 - Current

Policy Analyst

Invictus Corporation
04.2020 - 08.2020

AI Consultant

UNESCO (via Leiden University)
01.2019 - 06.2019

Recruitment Consultant

Orbital Recruitment
05.2016 - 09.2016

Master of Science - Cybersecurity Governance

Leiden University

Minor - Public Administration

Leiden University

Bachelor of Arts - International Studies

Leiden University

Exchange - Social And Environmental Policy

Leeds University

A Levels -

York College
Klaudia Formela