Summary
Overview
Work History
Education
Skills
Languages
Consent
Personal Information
Hobbies and Interests
Timeline
Generic
Klaudia Zapała

Klaudia Zapała

Wilków

Summary

I am a third-year student of journalism and social communication. I want to start my journey in the industry. I am distinguished by a strong desire to acquire new skills and delve into the necessary knowledge. Personal development is an extremely important matter for me. I am characterized by curiosity about the world and a head full of ideas. Undoubtedly, my strength lies in openness to people. I would love to meet new people and explore different cultures, improving my English and gaining new experiences. I aspire to become independent and fulfilled.

Overview

4
4
years of professional experience

Work History

Customer Service

Sabat Krajno
05.2022 - 06.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Assistant

"Karolina Bancer" - Advertising Agency
11.2019 - 07.2020
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Education

Bachelor of Arts - Journalism And Social Communication

Jan Kochanowski University of Kielce
Kielce, Poland
07.2024

Skills

  • Team Collaboration
  • Analytical Thinking
  • Research
  • Skilled in [Software]
  • Social Media
  • Problem-Solving

Languages

angielski
Advanced
C1
polski
Proficient
C2

Consent

  • I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Personal Information

Date of Birth: 09/02/01

Hobbies and Interests

I usually spend my free time delving into knowledge in the field of show business. I am interested in both fashion and makeup. I spend a lot of time online to stay up-to-date with current trends. I co-manage my university's account on the TikTok platform. I am a fan of fantasy movies and series. This genre definitely stimulates my imagination and consequently my creativity. I'm also involved in writing poetry. In my spare time I play volleyball with my friends.

Timeline

Customer Service

Sabat Krajno
05.2022 - 06.2023

Assistant

"Karolina Bancer" - Advertising Agency
11.2019 - 07.2020

Bachelor of Arts - Journalism And Social Communication

Jan Kochanowski University of Kielce
Klaudia Zapała