Summary

Work History

Education

Skills

Software

Timeline

Konrad Kocowski-Górski

Product Manager, Facilitator, Product Owner

Wrocław,DS

Summary

In the daytime - Diligent Senior Product Manager offering 6 years of success in product roadmap development, market research, and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with a proven history of superior market penetration and product launch.

By night - Freerider, coffee, and an adventure addict. Part-time digital nomad.

Work History

Product Manager

Zowie

Kraków, LP

05.2022 - Current

Established criteria for each milestone within product roadmap as means to measure developmental progress.
Developed product documentation to communicate upcoming features and products to internal teams.
Coordinated design meetings and decisions with internal departments and teams.
Managed product demonstrations and testimonials for performance evaluation.
Coordinated project planning and execution with team members and team leads.

Head of Product HelpDesk

LiveChat

Wrocław, DS

01.2022 - 04.2022

Established criteria for each milestone within product roadmap as means to measure developmental progress.
Building product strategy that increased all core SaaS metrics – changed pricing plan increased sales by 10%.
Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
Coordinated project planning and execution with team members and team leads.
Documented user stories, specifications, and product features into detailed work order to communicate and build mandatory requirements across teams.
Mentored and guided employees to foster proper completion of assigned duties.
Built strong relationships with customers through positive attitude and attentive response.

Product Manager

Start-up Development House

Warsaw, Masovian

06.2020 - 01.2022

Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
Established criteria for each milestone within product roadmap as means to measure developmental progress.
Participated in triaging production bugs and malfunctions, adjusting development milestones and release schedules accordingly.
Applied customer-first strategy to product development and marketing materials.
Facilitated dialogue between business, developers and users
Reined in project costs while meeting key milestones.
Streamlined research processes to meet tight deadlines for multiple projects.
Collaborated with leadership team to identify relevant questions and determine best methods of collection.

Project Manager | Product Owner

TimeCamp S.A

Wrocław, Dolnośląskie

08.2019 - 06.2020

Focused on building critical features up front in order to identify constraints and technical challenges.
Owned and prioritized product backlog.
Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
Communicated best practices among on-site and external personnel to align efforts and goals.
Developed and initiated projects, including managing costs, schedule and performance.
Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.

Startup Trainer

Poznański Park Naukowo-Technologiczny

Poznań

05.2017 - 05.2019

Mentored new startups, resulting in stronger development and increased productivity.
Recognized and tapped talented staff to fill key positions and maximize productivity.
Ran and designed workshops for entrepreneurs and students.
Participated as a trainer in international EU projects

Workshop Facilitator

Bizlab

Wrocław, Polska

07.2018 - Current

Worked with business clients to understand requirements and provide exceptional service design and design thinking workshops based on clients challenges.
Provided instructions to students using appropriate terminology to provide optimal support and educational materials.
Designed workshops.

Co Founder Project Manager

Napad Studio

Wrocław, Polska

06.2018 - Current

Developed long-term business strategy by using customer feedback to identify necessary process improvements.
Managed staff scheduling for over 8 jobs and coordinated all construction planning and material planning.
Took active role in company growth by consistently providing quality customer service to promote growth and retention.
Planned project concepts by researching and studying information.
Supervised design staff through product creation and release.
Communicated neutrally, empathetically and comfortably with team members, clients and customers.

Education

Bachelor of Arts - Graphic Design

Uniwersytet SWPS, Wrocław

03.2015 - 08.2019

Bachelor of Science - Electronics Technology

Politechnika Wrocławska, Wrocław

03.2012 - 02.2015

Dean of the Faculty of Electronics Award for their commitment and contribution to the development of the Faculty and University
Founded KN JEDI - Students Science Club developing drones
Winning the contest "Droniada 2014" (first Drone show in Poland)

Skills

Customer-oriented

undefined

Software

Tableau

G suite

Miro

Atlassian

Webflow; Wordpress

Amplitude

Fullstory

Timeline

Product Manager - Zowie

05.2022 - Current

Head of Product HelpDesk - LiveChat

01.2022 - 04.2022

Product Manager - Start-up Development House

06.2020 - 01.2022

Project Manager | Product Owner - TimeCamp S.A

08.2019 - 06.2020

Workshop Facilitator - Bizlab

07.2018 - Current

Co Founder Project Manager - Napad Studio

06.2018 - Current

Startup Trainer - Poznański Park Naukowo-Technologiczny

05.2017 - 05.2019

Uniwersytet SWPS - Bachelor of Arts, Graphic Design

03.2015 - 08.2019

Politechnika Wrocławska - Bachelor of Science, Electronics Technology

03.2012 - 02.2015