Kornelia Kocurek

• Conducted market research to identify customer needs and preferences.
• Devised content strategy to effectively engage target audiences.
• Analyzed industry trends and benchmarked competitors to inform marketing strategies.
• Aligned marketing messaging with company values to foster a cohesive brand identity across all channels consistently.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Skilled at working independently and collaboratively in a team environment.
• Identified issues, analyzed information and provided solutions to problems.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Paid attention to detail while completing assignments.

• Building and maintaining positive relationships with customers
• Creating reports and presentations
• Taking care of high standards of customer service
• Maintaining order at the workplace
• Caring for the good image of the company
• Coordinating the Decathlon Loyalty program
• Customer service (returns, complaints, invoices, credits)

• Operating a telephone switchboard
• Maintaining a calendar of meetings
• Liaising with courier companies
• Ordering office supplies and groceries
• Reviewing documents, insuring that the document is complete and taking the correct steps to resolve any errors

• Analyzing the results of inspections
• Monitoring the internal quality system
• Controlling the production process in terms of :

-Meeting the set quality objectives

-Quality control of products (visually and by means of measuring instruments)

- Preparation of reports and maintenance of cards and records

-Documenting the course of work