Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic
Krystian Lasota

Krystian Lasota

Customer Service
Katowice

Summary

Proven track record in enhancing customer satisfaction and streamlining inventory processes at Moto-Profil. Skilled in data entry and customer service, demonstrated by improving inventory accuracy and resolving customer complaints effectively. Excelled in multitasking and maintaining a positive demeanor under pressure, contributing to increased loyalty and operational efficiency.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Storekeeper

Moto-Profil
10.2022 - 08.2024
  • Received product shipments and organized in stockroom storage area.
  • Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
  • Kept sales receipts and maintained accounting records.
  • Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.

Customer Service Representative

Allegro
10.2021 - 07.2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Ośrodek Rozwoju Polskiej Edukacji Za Granicą
Warsaw
2018.09 - 2021.05

Skills

Customer Service

Languages

Polish
Native language
English
Intermediate
B1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Storekeeper

Moto-Profil
10.2022 - 08.2024

Customer Service Representative

Allegro
10.2021 - 07.2022

High School Diploma -

Ośrodek Rozwoju Polskiej Edukacji Za Granicą
2018.09 - 2021.05
Krystian LasotaCustomer Service