Krystian Lasota
Customer Service
Katowice
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory processes at Moto-Profil. Skilled in data entry and customer service, demonstrated by improving inventory accuracy and resolving customer complaints effectively. Excelled in multitasking and maintaining a positive demeanor under pressure, contributing to increased loyalty and operational efficiency.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Storekeeper
Moto-Profil
Katowice
10.2022 - 08.2024
- Received product shipments and organized in stockroom storage area.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Kept sales receipts and maintained accounting records.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
Customer Service Representative
Allegro
Lublin (Remote)
10.2021 - 07.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Ośrodek Rozwoju Polskiej Edukacji Za Granicą
Warsaw 2018.09 - 2021.05
Skills
Customer Service
Workplace Safety
Data Entry
Multitasking and Organization
Documentation And Reporting
Friendly and Positive
Policies and Procedures
Languages
Polish
Native language
English
Intermediate
B1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Storekeeper
Moto-Profil
10.2022 - 08.2024
Customer Service Representative
Allegro
10.2021 - 07.2022
High School Diploma -
Ośrodek Rozwoju Polskiej Edukacji Za Granicą
2018.09 - 2021.05