Krzysztof Skowron
Customer Service
WROCŁAW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of post-secondary education
Work History
Junior Customer Service Specialist
Credit Agricole Polska
Wrocław
07.2022 - Current
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Increased customer satisfaction by resolving issues.
- Worked flexible hours across night, weekend and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Prepared variety of different written communications, reports and documents.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
Education
Bachelor of Arts - Ethnology
Wrocław University
Wrocław 10.2012 - 06.2015
Bachelor of Arts - Material Culture Heritage Management
Wrocław University
Wrocław 10.2015 - 06.2018
Master of Arts - Public History
Wrocław University
Wrocław 10.2018 - 06.2020
Skills
Customer service specialist
undefinedTimeline
Junior Customer Service Specialist
Credit Agricole Polska
07.2022 - Current
Master of Arts - Public History
Wrocław University
10.2018 - 06.2020
Bachelor of Arts - Material Culture Heritage Management
Wrocław University
10.2015 - 06.2018
Bachelor of Arts - Ethnology
Wrocław University
10.2012 - 06.2015
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