Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kseniia Mikhailova

Analyst, Engineering Manager
Cracow

Summary

Experienced Analyst and Engineering Manager with a proven track record in developing analytical practices and implementing innovative technologies. Skilled in business and system analysis across diverse industries. Proficient in analytical thinking and problem-solving. Certified in AWS, SAP and Scrum.

Overview

12
12
years of professional experience
12
12
years of post-secondary education
5
5
Certifications
4
4
Languages

Work History

Analysts Engineering Manager

Grid Dynamics
01.2022 - Current
  • Spearheaded development of analytical engineering practices company-wide, facilitating knowledge transfer and implementing best practices
  • Created and shared common approaches to solving typical and complex tasks, fostering a collaborative environment

Achievements:

  • Tripled headcount of discipline within a year, no quality loss
  • Set up tireless collaboration between Senior Practice Lead community and top management to cover gaps in middle management
  • Conducted first workshop in company about GenAI tools usage for 200+ participants
  • Gained partnership with AWS, Cloudinary and SAP
  • Won Best Engineering Leader award in 2021 and 2022.

Staff System Analyst

Grid Dynamics
09.2020 - 06.2022
  • Led development of risk and reporting platform for worldwide manufacturing services company
  • Conducted requirements elicitation, business and technical refinements
  • Established and documented internal processes, utilizing technologies such as AWS, Azure DevOps, PowerBI, SQL, and MS SharePoint

Achievements:

  • Finished discovery phase ahead of schedule with high quality documentation, so client decided to pass it to another team and move our team to bigger project.

System Analyst

Grid Dynamics
08.2019 - 09.2020
  • Contributed to project of a global retail company aimed at optimizing internal tools for workload comparison based on event streams analysis
  • Conducted requirements elicitation and analysis and managed offshore team collaboration, including story/task creation and onsite consulting
  • Utilized tools such as Jira, AWS ES Kibana, Python, Microsoft Excel, and Splunk

Achievements:

  • Won the Best Scrum Team Demo award and attracted 2 new consumers of our services.

Business Analyst

Grid Dynamics
08.2018 - 07.2019
  • Led development of new corporate platform aimed at enhancing employee profile visibility and streamlining feedback collection processes to optimize internal performance review procedures
  • Collaborated closely with UX designers, developers, and testers
  • Conducted product demonstrations, showcasing implemented features and delivering insightful reports based on Google Analytics data analysis
  • Used tools such as Jira, Python, Microsoft Powerpoint, Microsoft Excel

Achievements:

  • Successfully assumed both analyst and manager roles in team of 9 members and ensured project delivery without any delays.

Senior system analyst

Neoflex
10.2017 - 07.2018
  • Led integration projects for commercial bank in Vietnam, overseeing system integration and preparing for microservices architecture and Open API implementation
  • Conducted requirements analysis, project planning, and collaborated with customer project managers for efficient task resolution
  • Designed and tested new services, prepared service specifications using tools such as SQL, SOAP UI, Jira, Microsoft Excel

Achievements:

  • Provided guidance on middleware principles, created best practice guide and implemented it within department.

Analytics group manager

Mnogo Mebeli
02.2017 - 08.2017
  • Oversaw logistics management tool optimization, reducing processing time for request and optimized business processes and system workflows utilizing technologies such as 1C Storage, Microsoft Excel, Microsoft SharePoint.

Business analyst

Epam
02.2016 - 02.2017
  • Developed requirements for UI optimization of Supplier Relationship Management system, conducted requirements gathering, UI prototyping and managed requirements decomposition and task assignment using SQL, Jira, Microsoft Excel, Microsoft Visio

Achievements:

  • Delivered functional specifications ahead of time for newly requested features.

Business analyst

Maria, furniture manufacturer
06.2012 - 02.2016
  • Supported corporate platform based on Microsoft SharePoint, providing user consultation and executing service desk requests
  • Prepared and executed tests, developed user instructions, and gathered requirements using Microsoft SharePoint 2010/2013, Microsoft Excel, Microsoft Visio.

Education

Master - Applied Mathematics and Informatics

Saratov State University
Saratov
09.2012 - 07.2014

Specialist - Applied Mathematics and Informatics

Saratov State University
Saratov
09.2007 - 07.2012

Specialist - Professional Domain Translator

Saratov State University
Saratov
09.2007 - 07.2012

Skills

    Documentation: Requirement documents, Use cases, User stories, RTM, Prototypes, Business and Data models, Reports

Modelling: UML, Lucidchart, Drawio

Project Management: MS Sharepoint, MS Project, JIRA, Azure DevOps, Confluence

Data visualization: MS Visio, PowerPoint, Excel

API design: RESTful APIs, OpenAPI, Web-services, JSON & XML

Data analysis: SQL, Python, Excel

Clouds: AWS

Certification

Cloudinary Certified Implementation Consultant

Timeline

Cloudinary Certified Implementation Consultant

07-2023

SAP Commerce Cloud Business User

03-2023

AWS Certified Cloud Practitioner

12-2022

Professional Scrum Master I

02-2022

Analysts Engineering Manager

Grid Dynamics
01.2022 - Current

Staff System Analyst

Grid Dynamics
09.2020 - 06.2022

Splunk 7.x Fundamentals

06-2020

System Analyst

Grid Dynamics
08.2019 - 09.2020

Business Analyst

Grid Dynamics
08.2018 - 07.2019

Senior system analyst

Neoflex
10.2017 - 07.2018

Analytics group manager

Mnogo Mebeli
02.2017 - 08.2017

Business analyst

Epam
02.2016 - 02.2017

Master - Applied Mathematics and Informatics

Saratov State University
09.2012 - 07.2014

Business analyst

Maria, furniture manufacturer
06.2012 - 02.2016

Specialist - Applied Mathematics and Informatics

Saratov State University
09.2007 - 07.2012

Specialist - Professional Domain Translator

Saratov State University
09.2007 - 07.2012
Kseniia MikhailovaAnalyst, Engineering Manager