Emily Miller
Los Angeles, CA
Summary
Experienced Quality Control Tester skilled in enhancing software reliability, root cause analysis, and optimizing testing processes. Proven track record of reducing defects and improving efficiency with measurable results. Adept in test case design, automation tools, and Agile methodologies with certifications in CSTE and ISTQB to ensure excellence in quality assurance.
Overview
1
1
Certification
Work History
Quality Control Tester
Precision Quality Solutions
Los Angeles, CA
7 2022 - 8 2025
- Reduced defects by 20% via enhanced testing protocols.
- Executed 500+ test cases monthly with 98% accuracy.
- Improved software reliability by 15% with root cause analysis.
Software QA Analyst
Innovate Tech Systems
Los Angeles, CA
6 2016 - 6 2022
- Streamlined testing workflow, boosting efficiency by 25%.
- Identified critical bugs reducing customer complaints by 30%.
- Monitored system performance achieving uptime of 99.8%.
Quality Assurance Coordinator
BrightPath Technologies
Lakeside, CA
8 2015 - 5 2016
- Improved documentation accuracy standards by 40%.
- Audited 300+ products ensuring compliance with ISO 9001.
- Reduced testing cycle times by 12% via process refinement.
Education
Master of Science - Quality Assurance Engineering
University of Texas at Austin
May 2015
Bachelor of Science - Computer Science
University of Houston
May 2013
Skills
- Test Case Design
- Defect Tracking
- Root Cause Analysis
- Automation Tools Expertise
- Regression Testing
- Agile Methodology
- Performance Testing
- Cross-Browser Testing
Certification
- Certified Software Testing Engineer (CSTE) - International Software Testing Qualifications Board
- ISTQB Agile Tester Certification - ISTQB
Languages
Spanish
Beginner (A1)
French
Intermediate (B1)
German
Beginner (A1)
Timeline
Quality Control Tester
Precision Quality Solutions
07/2022 - 08/2025
Software QA Analyst
Innovate Tech Systems
06/2016 - 06/2022
Quality Assurance Coordinator
BrightPath Technologies
08/2015 - 05/2016
Master of Science - Quality Assurance Engineering
University of Texas at Austin
Bachelor of Science - Computer Science
University of Houston