Kseniya Kliychko

• Hosted live-streamed casino games, delivering fair and engaging gameplay experiences to a global audience.
• Interacted with players via live chat to ensure a positive and enjoyable user experience.
• Ensured strict adherence to game rules and company standards during live broadcasts.
• Operated professional studio equipment and broadcasting software in a time-sensitive, high-pressure environment.

• Managed daily operations and supervised staff schedules
• Welcomed and assisted guests, ensuring a high level of service
• Handled reservations and organized events
• Maintained order and quickly solved operational issues

• Answered incoming calls and made outbound calls to clients
• Assisted customers with inquiries and provided accurate information
• Resolved complaints and ensured customer satisfaction
• Developed strong communication and problem-solving skills