Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kseniya Kliychko

Kseniya Kliychko

Kraków

Summary

Professional summary
Adaptable and motivated professional with strong communication, customer service, and organizational skills.


Overview

5
5
years of professional experience

Work History

Office Assistant/General Support

Syberry
10.2025 - Current
  • Provided administrative and operational support to the office team
  • Achieved seamless office operations through effective management of documentation and data entry.
  • Enhanced scheduling and coordination of daily activities, contributing to overall efficiency.
  • Strengthened communication with colleagues, vendors, and external partners, fostering strong relationships.
  • Streamlined onboarding processes for new employees, improving integration into the office environment.
  • Optimized general office tasks to support uninterrupted daily operations.
  • Addressed internal requests and operational issues, facilitating quick resolutions.
  • Organized end-to-end procurement of employee gifts, including vendor coordination and timely delivery for corporate events and anniversaries

Live Game Presenter

Queen Bee
12.2023 - 08.2025

• Hosted live-streamed games, delivering fair and engaging gameplay experiences to a global audience.
• Ensured strict adherence to game rules and company standards during live broadcasts.
• Operated professional studio equipment and broadcasting software in a time-sensitive, high-pressure environment.

Club Administrator

04.2021 - 05.2022

• Managed daily operations and supervised staff schedules
• Handled reservations and organized events
• Maintained order and quickly solved operational issues

Call Center Operator

12.2020 - 04.2021

• Assisted customers with inquiries and provided accurate information
• Resolved complaints and ensured customer satisfaction
• Developed strong communication and problem-solving skills

Education

Diploma of secondary specialized education - Tourism and hospitality

Industrial And Pedagogical College
Minsk, Belarus
07-2020

Skills

  • Customer Service & Support
  • Communication (Verbal & Written)
  • Multitasking & Time Management
  • Office management
  • Office administration
  • Documentation & data management
    Vendor coordination
    Problem-solving

Languages

Russian
First Language
English
Intermediate
B1
Polish
Intermediate
B1

Timeline

Office Assistant/General Support

Syberry
10.2025 - Current

Live Game Presenter

Queen Bee
12.2023 - 08.2025

Club Administrator

04.2021 - 05.2022

Call Center Operator

12.2020 - 04.2021

Diploma of secondary specialized education - Tourism and hospitality

Industrial And Pedagogical College
Kseniya Kliychko