

Professional summary
Adaptable and motivated professional with strong communication, customer service, and organizational skills.
• Hosted live-streamed games, delivering fair and engaging gameplay experiences to a global audience.
• Ensured strict adherence to game rules and company standards during live broadcasts.
• Operated professional studio equipment and broadcasting software in a time-sensitive, high-pressure environment.
• Managed daily operations and supervised staff schedules
• Handled reservations and organized events
• Maintained order and quickly solved operational issues
• Assisted customers with inquiries and provided accurate information
• Resolved complaints and ensured customer satisfaction
• Developed strong communication and problem-solving skills
Documentation & data management
Vendor coordination
Problem-solving