Kseniya Shuster
IT Process Manager
Warsaw
Summary
Global IT process manager with extensive experience as program manager. Working for multinational company headquarter.
University degree in business, marketing or communications. Master's in Strategic Communication will be a plus.
8+ project management.
8+ years experience in large scale business applications implementation.
Ability to decompose complex tasks, to plan and implement initiatives, and analyze operational performance.
IT savvy, passion towards technology.
Expericened in developing KPIs, and reporting.
Strong analytical skills.
Extensive presentation skills.
Fluency in English.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Program manager
Warsaw, SGS Polska sp. z o.o
- Of the integration between back office system (Oracle eBusiness Suite) and corporate \ local Execution Systems used in Affiliates (lines of businesses –Oil Gas Chemical, Consumer Good Testing, Minerals, Industrial, Automotive, Environmental etc.);
- Making the decision on integration, developing execution systems;
- Developing and facilitating workshops
- Coordinating Business people (management and operational) & Development Teams (application and integration layer)
- ERP Implementation Team Lead for pilot projects for the Group
IT Process Manager
Transformation Team
01.2020 - Current
IT Project manager
Warsaw, SGS Polska sp. z o.o
06.2015 - 01.2020
- Responsible for developing and improving of business processes and best practices;
- Design of GBS and Business processes in Order-to-Cash stream;
- Working with business managers and finance managers to implement new processes in affiliates and GBS;
- Managing projects and teams across multiple global locations;
- Driving change management, process improvement and operating model design;
- Running group initiatives - transforming global improvements into smaller project tasks for IT & Business;
- Supporting Finance Transformation roadmap in Order to Cash stream;
- Supporting key stakeholders in affiliates to achieve group standards and KPIs
IT Business Analyst
FE SGS
Kiev
11.2010 - 06.2015
- Responsible for roll-out of ERP OEBS in more than 30 countries around the Globe (Northern Europe (Denmark, Sweden, Finland, Norway), Africa (South Africa, Mozambique, Morocco, Egypt etc), South & Central America (Brazil, Mexico) and Asia (India, Thailand, Myanmar, Indonesia etc.));
- Responsible for the migration Oracle eBusiness Suite to R12 version;
- Solution design, documenting and applications setup to address local country requirements;
- Providing training sessions in non-English speaking countries;
- Requirements mapping and gap analysis;
- Post-production support and issue resolution.
Head of IT Development Team
Kiev
09.2010 - 11.2010
- MTI
- Integration of Finance Corporate System (1C) and Back office System (JD Edwards) at MTI.
IT Business analyst
MTI
Kiev
03.2009 - 09.2010
- Responsible for implementation and set up of Oracle|JDEdwards EnterpriseOne applications (Order Management, Account Receivables, Advanced Pricing, Purchasing) for wholesale distribution business of MTI.
IT Consultant
Kiev
12.2006 - 02.2009
- Oracle E-Business Suite Applications
- Order Management, Inventory, Pricing
IT Consultant
Kiev
02.2006 - 12.2006
- Technopolis
- Oracle|JD Edwards EnerpriseOne implementation
IT Consultant
11.2003 - 10.2005
- Zaporozhye, CJSC “ZTR
- MS Axapta 2.
Education
Master Degree - Economics and Economical cybernetics
01.2000 - 04.2005
Skills
Business Processundefined
Timeline
IT Process Manager - Transformation Team
01.2020 - Current
IT Project manager - Warsaw, SGS Polska sp. z o.o
06.2015 - 01.2020
IT Business Analyst - FE SGS
11.2010 - 06.2015
Head of IT Development Team -
09.2010 - 11.2010
IT Business analyst - MTI
03.2009 - 09.2010
IT Consultant -
12.2006 - 02.2009
IT Consultant - Kiev
02.2006 - 12.2006
IT Consultant -
11.2003 - 10.2005
Zaporozhye National University - Master Degree, Economics and Economical cybernetics
01.2000 - 04.2005
Program manager - Warsaw, SGS Polska sp. z o.o
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