Efficient administrator eager to leverage knowledge in cloud-based database management systems. Skilled in database security, backup and recovery with good understanding of automation and containerization tools. Team-oriented with strong work ethic.
• Implemented the Sales Cloud for the Marketing and Business Development departments.
• Implemented Data Model.
• Designed Data Security Model.
• Set up Sales Processes.
• Created, Maintained, Improved Flows and Automation Processes via Process Builder.
• Managed Leads, Accounts, Contacts, Opportunities.
• Worked with Campaign and Campaign Members.
• Implemented Enterprise Territory Management.
• Set up Forecasts.
• Tuned Approval Processes Work.
• Built Reports and Dashboards.
• Migrated Data.
• Duplicated Data including the use of external tools.
• Mastered Pentaho.
• Worked with Visualforce Pages, Apex Triggers, and Batch Apex.