Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

KUDAKWASHE MAKONI

LUBLIN

Summary

I'm student currently studying at the Vincent Pol University in Lublin. I'm studying Bachelor's in Nursing, this was inspired by wanting to help those with health problems that need assistance in the medical field and i believe that i possess a strong nurturing demeanor. A person with good inter-personal skills,very patient, able to priorities and plan effectively. A good listener, ever smiling, willing to learn and accept constructive criticism. language spoken include English and Shona with a certificate of English writing. Proficient in English speaking, reading and writing.

Overview

1
1
year of professional experience

Work History

Parcel Sorter

INPOST
10.2022 - Current
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Completed daily orders with expert picking and packing of shipments.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.

Fruit Packer

OSMOFROST sp zoo
08.2022 - 09.2022
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Prepared food packaging boxes by folding and taping.
  • Lifted, moved and organized large boxes of food to transport to and from storage.

Fruit Packer

ANDROS- POLSKA Sp. z o. o.
06.2022 - 08.2022
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Prepared food packaging boxes by folding and taping.
  • Protected materials for transport by correctly packaging products in boxes and crates.

Customer Service Assistant

TM PICK N PAY SUPERMARKET
11.2020 - 07.2021
  • Answered customer questions about product availability and shipment times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Managed 20+ incoming calls each day with utmost professionalism and knowledgeable service.
  • Submitted completed orders quickly to maximize delivery efficiency.
  • Delivered prompt service to prioritize customer needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.

Education

Bachelor of Science - Nursing

VINCENT POL UNIVERSITY IN LUBLIN
LUBLIN, POLAND
03.2025

Skills

  • Computer literacy( Microsoft excel,word,power point)
  • Empathy
  • Proficiency in language
  • Clear communication
  • Time management
  • Ability to work in a team
  • Emotional intelligence
  • Patient

Timeline

Parcel Sorter

INPOST
10.2022 - Current

Fruit Packer

OSMOFROST sp zoo
08.2022 - 09.2022

Fruit Packer

ANDROS- POLSKA Sp. z o. o.
06.2022 - 08.2022

Customer Service Assistant

TM PICK N PAY SUPERMARKET
11.2020 - 07.2021

Bachelor of Science - Nursing

VINCENT POL UNIVERSITY IN LUBLIN

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