Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Hi, I’m

Kundai Bgoni

Katowice,24
The way to get started is to quit talking and begin doing.
Walt Disney
Kundai Bgoni

Summary

Reliable Warehouse Assistant with 1 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Reliable Warehouse Assistant with 3 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.

Overview

5
years of professional experience
1
Certification

Work History

INTERCARS

Warehouse Picker
02.2022 - 01.2023

Job overview

  • Utilized warehouse management system to accurately track and update inventory records.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Used scanners to quickly locate and track items in warehouse.

ECONET

Customer Service Representative
01.2020 - 01.2021

Job overview

  • Promoted available products and services to customers during service, account management, and order calls.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Promptly responded to inquiries and requests from prospective customers.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Managed over 50 customer calls per day.' or, "Increased sales by 10%

BILL AIR-CON

Human Resources Assistant
01.2019 - 05.2020

Job overview

  • Responded to employee inquiries regarding benefits and other HR topics.
  • Aided staff with employee performance review paperwork and documentation.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Developed and maintained HR policies and procedures.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Applied mediation and collaboration to successfully resolve employee complaints and grievances.

SPECISS

English Tutor
01.2018 - 12.2019

Job overview

  • Signposted online tools and resources for additional instruction and practice.
  • Assisted students in developing study skills and strategies.
  • Mentored students in proper punctuation, spelling and sentence structure use.
  • Conducted academic skill reviews and led workshops to develop writing skills and language comprehension.
  • Used variety of teaching methods to successfully help wide range of students.
  • Facilitated small group workshops to build students' communication and presentation skills.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.

Education

SILESIAN UNIVERSITY OF TECHNOLOGY
KATOWICE POLAND

Bachelor of Science from TRANSPORT ENGINEERINNG
02.2025

MT PLEASANT HIGH SCHOOL
HARARE ZIMBABWE

High School Diploma
01.2020

Skills

  • Shipping and Packaging
  • Order Picking and Processing
  • General Housekeeping
  • Hand Scanners
  • Customer Needs Assessments
  • Product Identification
  • Customer Order Fulfillment
  • Picking and Processing
  • Utilization Reporting

Certification

  • Sales Essentials Certificate
  • MCAS - Microsoft Certified Application Specialist

Languages

English
Native language
Polish
Beginner
A1
Availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Warehouse Picker

INTERCARS
02.2022 - 01.2023

Customer Service Representative

ECONET
01.2020 - 01.2021

Human Resources Assistant

BILL AIR-CON
01.2019 - 05.2020

English Tutor

SPECISS
01.2018 - 12.2019

SILESIAN UNIVERSITY OF TECHNOLOGY

Bachelor of Science from TRANSPORT ENGINEERINNG

MT PLEASANT HIGH SCHOOL

High School Diploma

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