Kyrylo Zhadan
Warsaw
Summary
Creative, positive and passionate candidate ready for new career opportunities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Polite, diligent and patient person, ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Business Travel Consultant
Carlson Wagonlit Travel
02.2023 - Current
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Delivered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
- Practical use Sabre GDS.
Lead Barback
"Fabrikant" Restaurant
06.2022 - 08.2022
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Learned how to make wide variety of mixed drinks.
Golf Cart Driver
"Primorsky" Hotel
12.2021 - 05.2022
- Kept golf course equipment stored properly and reported maintenance needs.
- Observed guests for proper use of equipment and respectful behavior on property.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Trained in different roles at golf course to help team deliver first-rate support to guests.
Education
High School Diploma -
High School 11
Yalta, Crimea, Ukraine05.2019
Completed C1 English Course - Language Interpretation And Translation
Linguist Language School
Yalta, Crimea, Ukraine05.2019
Skills
- MS Office
- Client Relationships
- Travel Bookings Processes
- Working under pressure
- Team Player
- Fast learner
- Accurate Documentation
- Sabre GDS
Hobbies
Listening, creating and transforming music in DAWs.
Singing, playing guitar and drums.
Languages
Russian, Ukrainian
Native language
English
Advanced
C1
Polish
Intermediate
B1
Timeline
Business Travel Consultant
Carlson Wagonlit Travel
02.2023 - Current
Lead Barback
"Fabrikant" Restaurant
06.2022 - 08.2022
Golf Cart Driver
"Primorsky" Hotel
12.2021 - 05.2022
High School Diploma -
High School 11
Completed C1 English Course - Language Interpretation And Translation
Linguist Language School
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