Overview
Work history
Education
Skills
Languages
Certification
Personal Data
Timeline
Generic
Lena Siwiec

Lena Siwiec

Gdańsk

Overview

6
6
years of professional experience
1
1
Certification

Work history

Assistant Manager

Benefit Systems SA
Zdrofit Gdańsk Przymorze
10.2023 - Current
  • Creating reports, analyze data, and prepare presentations for management with Microsoft Office programs (Excel, Outlook, Word, PowerPoint)
  • Supporting the manager in daily operations, including scheduling, inventory management, and implementing strategies to improve customer satisfaction
  • Supervising and motivating a team, providing training, setting performance targets.
  • Analyzing sales and customer data to identify trends, make data-driven decisions, and develop action plans for performance improvement.

Receptionist

Benefit Systems SA
Zdrofit Gdańsk Przymorze
06.2021 - 09.2023
  • Delivered high-quality customer service by addressing inquiries, resolving issues
  • Utilized MS Office programs (Excel, Word, PowerPoint) to create reports, manage schedules, and maintain organized records.
  • Maintained and updated the customer database, ensuring accurate records and leveraging data to improve service.

Customer service

Hegemonia sp. z o.o.
Gdańsk
06.2018 - 12.2019
  • Helping customers, providing information and solving problems.
  • Maintaining positive and lasting relationships with customers - running the store's Facebook page
  • Active sales and achieving company goals.

Education

Master (part-time) - management - digital marketing

Merito University
03.2024 -

Bachelor - management - marketing

University of Gdańsk
10.2020 - 07.2023

Skills

  • Proficient in MS Office programs (Excel, Word, PowerPoint)
  • Strong ability to work effectively within a team
  • Highly organized with the ability to manage multiple tasks, prioritize effectively
  • Excellent communication skills
  • Committed to ongoing professional development
  • Adaptability


Languages

Polish
Native
English
Advanced (C1)
Italian
Intermediate (B1)

Certification

  • Google ,Basics of internet marketing' 2023

Personal Data

I authorize the processing of personal data present in the CV pursuant to Legislative Decree 101/2018 and of the GDPR (EU Regulation 2016/679).

Timeline

Master (part-time) - management - digital marketing

Merito University
03.2024 -

Assistant Manager

Benefit Systems SA
10.2023 - Current

Receptionist

Benefit Systems SA
06.2021 - 09.2023

Bachelor - management - marketing

University of Gdańsk
10.2020 - 07.2023

Customer service

Hegemonia sp. z o.o.
06.2018 - 12.2019

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Lena Siwiec