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Associate Principal Engineer

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To obtain a technical position in a growing technology-oriented organization. Utilizing my experience and interpersonal skills to meet the needs of the users while fulfilling the company requirements.

Results-driven IT professional with extensive experience in device management, cloud infrastructure, security, and IT support. Skilled in administering and managing JAMF, Intune, and MDM solutions for seamless macOS, iOS, and Windows device provisioning. Expertise in Microsoft 365, Active Directory, SaaS applications, virtualization (VDI, VMware, Citrix), and cloud platforms (Azure, AWS).
Proficient in ITSM, ITIL best practices, SLA management, and incident resolution, ensuring optimal service delivery. Strong knowledge of networking (VPN, LAN, WAN, SD-WAN, DNS, DHCP, TCP/IP) and security tools such as BitLocker, McAfee, and encryption policies. Hands-on experience with remote support tools (Bomgar, RDP, TeamViewer) and automation (PowerShell, Terraform, CloudFormation).
Adept at troubleshooting complex IT issues, managing enterprise infrastructure, and providing end-user computing (EUC) support. Committed to enhancing system performance, security compliance, and IT operations efficiency while delivering exceptional technical support to global teams.

Results-oriented IT Support Specialist with over 6 years of experience providing expert technical support in network configuration, troubleshooting, and system optimization. Adept at solving complex IT issues, implementing network solutions, and improving overall system performance. Proven ability to deliver top-tier user satisfaction while driving operational efficiency. Skilled in Cisco networking, Windows and Linux environments, and security tools. Currently pursuing advanced certifications in security and Linux to enhance technical expertise. Seeking a challenging role in IT support or network engineering to contribute my skills and experience.

Dedicated IT Support Specialist and Software Developer with proven experience in network administration, remote technical support, IT infrastructure monitoring, and modern web development. Skilled in diagnosing complex hardware/software issues, managing servers, deploying secure systems, and delivering user-centered IT solutions. Highly proactive, reliable, and passionate about improving business technology operations.

Leonid Zatsepilov

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IT Support Specialist

Secretary of the Court Session (Parctice)

Chief Specialist in the Financial Department.

ECommerce Retail

Chief Specialist of Purchasing and Retail

Education

M.D. - Management Organisation

M.D. - Public Administration

M.D. - Master of Laws

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IT Support Specialist

Secretary of the Court Session (Parctice)

Chief Specialist in the Financial Department.

ECommerce Retail

Chief Specialist of Purchasing and Retail

M.D. - Management Organisation

M.D. - Public Administration

M.D. - Master of Laws

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