Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
Enhanced customer satisfaction by resolving issues promptly and professionally.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concern
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Human Rights
Universidade Lusófona De Lisboa
Lisboa,Portugal
Skills
Possuo agilidade no atendimento das solicitações dos clientes, tenho facilidade na comunicação,foco no atendimento empático e ético, sempre com o objectivo de satisfazer as necessidades dos clientes!
Police Officer, Uniformed Road Patrol at District Police Headquarters in PasecznoPolice Officer, Uniformed Road Patrol at District Police Headquarters in Paseczno