Summary
Overview
Work History
Education
Skills
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Languages
Affiliations
Certification
Timeline
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Lilian Kamanzi

Lilian Kamanzi

Daressalaam,Tanzania

Summary

Detail-oriented professional with strong expertise in SQL, Tableau, and Microsoft Excel. Proven ability to conduct thorough data analysis and deliver actionable insights. Adept at providing exceptional customer service and demonstrating critical-thinking skills. Committed to leveraging analytical abilities and attention to detail to drive business success.

Overview

4
4
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work History

Junior data analyst

Amazon Logistics
Gdansk, Greater Poland
02.2024 - 01.2025
  • Prepared comprehensive reports detailing key insights from varied datasets.
  • Enhanced data accuracy by conducting thorough data cleansing and validation processes.
  • Improved efficiency with the creation of automated reports using SQL and Python.
  • Collaborated with IT department to ensure seamless data integration across systems.
  • Refined existing databases by removing outdated records ensuring up-to-date information availability for analysis purposes.
  • Enforced strict adherence to GDPR regulations whilst handling sensitive customer data, ensuring compliance at all stages of the process.

P2P resolution accountant

CBRE
Warsaw, Mazovia
02.2023 - 01.2024
  • Resolved payment disputes promptly; ensured smooth business operations.
  • Reviewed and verified invoice details to maintain accurate records.
  • Streamlined internal processes by effectively managing P2P resolution tasks.
  • Developed detailed reports to facilitate informed decision making.
  • Generated invoices based on established accounts receivable schedules and terms.
  • Maintained strong supplier relationships through effective communication and negotiation skills.

Sales and customer service representative

USA CLEAN MASTER
Warsaw, Mazovia
02.2021 - 12.2022
  • Collaborated with the team to meet monthly sales targets.
  • Conducted product demonstrations to increase consumer interest.
  • Identified potential sales leads using market research strategies.
  • Utilized knowledge of company products and services for increased sales.
  • Established strong relationships with customers, enhancing brand loyalty.
  • Stayed aware of the latest industry trends, tailoring sales tactics accordingly.
  • Handled customer complaints, providing appropriate solutions and recommending alternatives.
  • Resolved or escalated customer issues for high levels of satisfaction.
  • Implemented customer follow up to uphold service standards.

Education

Bachelor of Science - Computer engneering

Vistula University
warsaw,poland
02.2021 - 06.2024

high school - PGM

Marian girls secondary school
Bagamoyo Daresalaam
01.2018 - 08.2020

ORDINARY LEVEL - Science

PRECIOUS BLOOD GIRLS
ARUSHA
01.2014 - 11.2017

Skills

  • SQL knowledge
  • Tableau proficiency
  • Customer Service
  • Data analysis
  • Critical-thinking
  • Analytical
  • Microsoft Excel
  • Attention to details
  • Time management mastery
  • Financial dispute resolution
  • Lead generation and follow-up
  • Data Entry

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Languages

English
Proficient (C2)
Swahili
Proficient (C2)
French
Beginner

Affiliations

  • Reading novels
  • Cooking
  • Painting
  • Travelling

Certification

https://www.shecodes.io/certificates/23a817d1aab92e2acde94bf8c1562356


Timeline

Junior data analyst

Amazon Logistics
02.2024 - 01.2025

P2P resolution accountant

CBRE
02.2023 - 01.2024

Sales and customer service representative

USA CLEAN MASTER
02.2021 - 12.2022

Bachelor of Science - Computer engneering

Vistula University
02.2021 - 06.2024

high school - PGM

Marian girls secondary school
01.2018 - 08.2020

ORDINARY LEVEL - Science

PRECIOUS BLOOD GIRLS
01.2014 - 11.2017

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Lilian Kamanzi