LILIIA BYTSKA
Summary
Skilled project manager with extensive experience in humanitarian aid, migration, and refugee support. Proven leadership and coordination abilities in managing complex programs and ensuring program quality. Collaborative approach in working with government agencies, NGOs, UN partners, and local stakeholders to implement impactful field activities. Strong background in capacity building, risk assessment, program monitoring, and reporting. Fluent in English, Polish, Ukrainian and Russian.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Protection Associate
UNHCR, the UN Refugee Agency
01.2024 - Current
- Coordinated and led five joint mobile missions to rural areas in the Podkarpackie region in collaboration with local authorities and implementation partners.
- Organized and facilitated office participation in six job fairs , coordinating two staff members: a protection monitor and a legal partner.
- Offered career counseling, CV preparation assistance, guidance, and interpretation services (Polish-Ukrainian/Russian-English)
- Monitored and supported implementation of small grant agreements (SGAs)
- Organized two economic inclusion and livelihoods activities in cooperation with the Economic Council; and a joint Workshop with the Regional Labor Office in Rzeszów
- Developed effective partnerships with governmental authorities, institutions, UN agencies, and NGOs, specifically in integration and protection initiatives
Protection Assistant
DRC Danish Refugee Council
04.2023 - 12.2023
- Organized group activities and information sessions for refugees, offering guidance on available services and supporting their integration into the community.
- Organized individual/group CV coaching sessions, Polish/English Speaking Clubs focused on job placement.
- Consistently served as the primary representative at the community center for high-profile visits, including donor missions, delegations, and ministerial visits, showing our programs and achievements from the field perspective
- Contributed to planning and implementing protection programs across the Podkarpackie region
- Maintained services mapping to support protection analysis and better coordination with government, UN agencies, NGOs, and local partners.
- Offered translation and interpretation support (Polish-Ukrainian/Russian-English) as needed
Outreach Worker
UNHCR, The UN Refugee Agency (through Randstad)
01.2023 - 03.2023
- Organized and facilitated Protection activities including a Women's Club, CV workshops (e.g.34 CVs during Job Fairs), Polish and English-speaking clubs, and other Ukrainian community support initiatives.
- Responsible focal point for NFI distribution and tracking
- Provided direct information on protection, legal procedures, and services
- Served as primary liaison between management and the community
- Prepared reports and documentation with daily and weekly updates through well-organized documents and spreadsheets
Social Worker
PUI Premiere Urgence Internationale
08.2022 - 12.2022
- Organized and implemented Community-Based Protection (CBP) activities, including a Women's Club, CV Workshops, Polish Speaking Club, and Art Workshops at the Community Centre to support refugees' social and economic inclusion within Polish livelihood programs.
- Provided direct information on protection, legal procedures, and services to refugees
- Managed program tracking and documentation by preparing reports, monthly work calendars, and daily/weekly updates, facilitating effective program coordination and reporting
Senior Business Travel Manager
CWT Carlson Wagonlit Travel agency
12.2018 - 07.2022
- Organized travel itineraries for business executives.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
Education
Master Degree With Honors - International Management
University of Information Technology And Management
06.2019
Bachelor Degree With Honors - Finance And Credit
Ivan Franko National University
06.2017
Bachelor Degree - Academic Break - English Philology
Ivan Franko National University of Lviv
Lviv, UkraineSkills
Project and Programme Management: Skilled in budgeting, programme development, management, and project reporting, with a focus on meeting objectives and delivering high-quality outcomes
Leadership and Teamwork: self-organized, responsible, and people-oriented Effective in both team and individual settings, skilled in conflict transformation and collaborative problem-solving
Experienced in building team capacity through training and supervision, supporting staff development and improving project outcomes
Financial and Resource Management: Proficient in project financial control, budgeting, procurement, and needs assessments to ensure resource-efficient project delivery
Monitoring and Evaluation: Skilled in project monitoring, evaluation, and risk assessment to maintain quality control and adaptive program strategies
Communication and Negotiation: Excellent written and verbal communication skills, strong negotiation abilities, and effective cross-cultural understanding, diverse and inclusive collaboration
Technical Proficiency: Advanced proficiency in MS Office (Word, Excel, PowerPoint), Smartsheet, KoBoToolbox, Sharepoint Attention to detail in data management and reporting
Case and Team Management
Striving for Excellence: Results-driven and committed to achieving program goals while maintaining high standards of quality and impact
Outreach and Community Engagement
Languages
Ukrainian (Native language)
Proficient
C2
Polish
Advanced
C1
English
Advanced
C1
Russian
Proficient
C2
Spanish
Elementary
A2
Certification
- Academy IELTS International English Language Testing System (English) - B2 (Upper intermediate), 2017
- Driving License B(A)
Timeline
Protection Associate
UNHCR, the UN Refugee Agency
01.2024 - Current
Protection Assistant
DRC Danish Refugee Council
04.2023 - 12.2023
Outreach Worker
UNHCR, The UN Refugee Agency (through Randstad)
01.2023 - 03.2023
Social Worker
PUI Premiere Urgence Internationale
08.2022 - 12.2022
Senior Business Travel Manager
CWT Carlson Wagonlit Travel agency
12.2018 - 07.2022
Master Degree With Honors - International Management
University of Information Technology And Management
Bachelor Degree With Honors - Finance And Credit
Ivan Franko National University
Bachelor Degree - Academic Break - English Philology
Ivan Franko National University of Lviv
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