LILIIA BYTSKA
Summary
Skilled project manager with experience in humanitarian aid, migration, and refugee support. Proven leadership and coordination abilities in managing complex programs and ensuring program quality. Collaborative approach in working with government agencies, NGOs, UN partners, and local stakeholders to implement impactful field activities. Strong background in capacity building, risk assessment, program monitoring, and reporting. Fluent in English, Polish, Ukrainian and Russian.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Protection Associate
UNHCR, the UN Refugee Agency
01.2024 - Current
- Developed and led five joint mobile missions to rural areas in the Podkarpackie region in collaboration with local authorities, national and international organizations, and NGO partners
- Organized and facilitated office participation in six job fairs, coordinating two staff members: a protection monitor and a legal partner. Provided career counseling, CV preparation assistance, guidance, and interpretation services (Polish-Ukrainian/Russian-English)
- Monitored and analyzed the implementation of small grant agreements (SGAs). Provide technical support in drafting reports to UNHCR and to develop program activities
- Produced and organized two economic inclusion and livelihoods activities in cooperation with the Economic Council of the Mayor of Rzeszów, as well as a joint workshop with the Regional Labor Office in Rzeszów
- Maintained and advised on effective partnerships with local authorities, governmental institutions, UN agencies, and NGOs, specifically in integration and protection initiatives
Local National Linguists (LNL)
Atlas Advisors, LLC
10.2023 - 01.2024
- Served as an operational language support specialist for the US Army, Ukrainian forces, and Amentum staff, providing interpretation, translation, and analysis during military operations, including interviews, meetings, and training exercises (Ukrainian-English-Ukrainian)
- Collaborated closely with US Army, Ukrainian forces, and Amentum, a global leader in advanced engineering and technology solutions, to address complex operational challenges through effective linguistic support
- Maintained communication between US and Ukrainian forces, enhancing collaboration and operational success
Protection Assistant
DRC Danish Refugee Council
04.2023 - 12.2023
- Developed and organized group activities and information sessions for refugees, providing guidance on available services and supporting their integration into the community
- Served as the lead organizer for individual and group CV coaching sessions and Polish/English Speaking Clubs, produced to enhance job placement opportunities
- Consistently acted as the primary representative at the community center during high-profile visits, including donor missions, delegations, and ministerial visits, showcasing programs and field achievements
- Contributed to the planning and implementation of protection programs across the Podkarpackie region
- Maintained an up-to-date services mapping to support protection analysis and enhance coordination with local authorities, national and international organizations, and institutions
- Provided translation and interpretation support (Polish-Ukrainian/Russian-English) as needed
Outreach Worker
UNHCR, The UN Refugee Agency (through Randstad)
01.2023 - 03.2023
- Developed and facilitated protection activities, including a Women's Club, CV workshops (e.g., 34 CVs during job fairs), Polish and English-speaking clubs, and other initiatives supporting the Ukrainian community
- Served as the focal point for non-food items distribution, maintaining accurate tracking systems and records
- Provided direct information on protection, legal procedures, and available services, advising community members on their options
- Acted as the primary liaison between management and the Ukrainian community, fostering effective communication and collaboration
- Produced reports and maintained well-organized documentation with daily and weekly updates using detailed spreadsheets and other tools
Social Worker
PUI Premiere Urgence Internationale
08.2022 - 12.2022
- Developed and implemented Community-Based Protection (CBP) activities, including a Women's Club, CV workshops, a Polish Speaking Club, and Art Workshops at the Community Centre, providing support for refugees' social and economic inclusion within Polish livelihood programs
- Provided direct information on protection, legal procedures, and available services to refugees, advising them on integration pathways
- Maintained program tracking and produced comprehensive documentation, including reports, monthly work calendars, and daily/weekly updates, facilitating effective coordination with local authorities and national and international organizations
Senior Business Travel Manager
CWT Carlson Wagonlit Travel agency
12.2018 - 07.2022
- Organized travel itineraries for business executives
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
- Promoted dedicated customer service and support by promptly resolving customer complaints
Education
Master of Arts - International Management
University of Information Technology And Management
06.2019
Bachelor Degree With Honors - Finance And Credit
Ivan Franko National University
06.2017
Bachelor Degree - Academic Break - English Philology
Ivan Franko National University of Lviv
Skills
- Leadership and Teamwork: self-organized, responsible, and people-oriented Effective in both team and individual settings, skilled in conflict transformation and collaborative problem-solving
- Monitored and evaluated project performance, conducting risk assessments to maintain quality control and adaptive strategies
- Provided excellent communication and negotiation skills, fostering cross-cultural understanding and diverse, inclusive collaboration
- Technical Proficiency in MS Office (Word, Excel, PowerPoint), Smartsheet, KoBoToolbox, and SharePoint, Sabre with a keen attention to detail in data management and reporting
- Experienced in managing cases and teams, striving for excellence in achieving program goals while maintaining high standards of quality and impact
- Facilitated outreach and Ukrainian community engagement, ensuring effective connection and support for project stakeholders
Languages
Ukrainian (Native language)
Proficient
C2
Polish
Advanced
C1
English
Advanced
C1
Russian
Proficient
C2
Spanish
Elementary
A2
Courses
- Humanitarian Response to Conflict and Disasters - Harvard University, 2023
- Humanitarian System in Emergencies Preparedness and Response - UNICEF, 2023
- Completed PAH Anti-Discrimination Academy 2024 - webinar series covering topics such as inclusive language in humanitarian work, ethical use of images, disability and age-inclusive response, support for LGBTQI+ communities, and discrimination based on skin color and religion in humanitarian contexts
Certification
- Academy IELTS International English Language Testing System (English) - B2 (Upper intermediate), 2017
- Driving License B(A)
Timeline
Protection Associate
UNHCR, the UN Refugee Agency
01.2024 - Current
Local National Linguists (LNL)
Atlas Advisors, LLC
10.2023 - 01.2024
Protection Assistant
DRC Danish Refugee Council
04.2023 - 12.2023
Outreach Worker
UNHCR, The UN Refugee Agency (through Randstad)
01.2023 - 03.2023
Social Worker
PUI Premiere Urgence Internationale
08.2022 - 12.2022
Senior Business Travel Manager
CWT Carlson Wagonlit Travel agency
12.2018 - 07.2022
Bachelor Degree With Honors - Finance And Credit
Ivan Franko National University
Master of Arts - International Management
University of Information Technology And Management
Bachelor Degree - Academic Break - English Philology
Ivan Franko National University of Lviv
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