LIMANE YEHIA ILYAS
Kraków
Summary
Highly passionate Data Science with a Master's degree in Automatics and a deep commitment to continuous learning and innovation. Specialized in Data Science, Machine Learning, and Artificial Intelligence, driving enthusiasm to make valuable contributions to dynamic projects. Eager to leverage strong academic foundation and hands-on expertise to excel in the field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Junior Data Analyst
Accenture
08.2024 - Current
- Assisted in developing strategies to improve quality, efficiency, and reporting accuracy.
- Applied strong analytical, critical thinking, and problem-solving skills to assess trends and patterns in data.
- Contributed to process improvement initiatives, identifying opportunities to optimize workflows.
- Monitored evolving guidelines, staying updated on policy changes to maintain data integrity and accuracy.
- Participated in project planning meetings, ensuring that requirements were clearly defined and understood by all team members involved.
- Continually updated professional knowledge through participation in relevant training programs, workshops, and conferences, ensuring adherence to best practices within the field of data analytics.
- Supported decision-making processes by conducting ad-hoc analyses based on specific business questions and objectives.
Customer Support Advisor
TikTok Shop
10.2023 - 07.2024
- Company Overview: Specialized customer service and technical support within the TikTok Shop environment
- Delivered specialized customer service and technical support for TikTok Shop, ensuring a smooth user experience.
- Handled product inquiries, order troubleshooting, and issue resolution across multiple channels.
- Utilized technical tools to diagnose and resolve issues efficiently.
- Collaborated with teams to escalate concerns and enhance product processes.
- Maintain detailed records of customer interactions and feedback
- Consistently exceeded performance targets, showcasing problem-solving expertise.
- Specialized customer service and technical support within the TikTok Shop environment
Customer Service Representative
Mobilis
01.2022 - 01.2023
- Company Overview: A leading telecommunications company in Algeria
- Served as a dedicated Customer Service Representative at Mobilis, a leading telecommunications company in Algeria
- Delivered outstanding customer assistance through phone, email, and live chat
- Utilized CRM system for managing customer interactions
- Maintained detailed records of customer interactions and contributed to efficient follow-ups
- A leading telecommunications company in Algeria
Intern
SARL Abidi Industry
03.2022 - 06.2022
- Data Analysis: Collect and analyze data from automation processes, using specialized software tools to optimize system parameters
- Testing and Troubleshooting: testing and troubleshooting for automation solutions, identifying and resolving issues to enhance systems performance
- Teamwork: Engaged in team meetings and discussions for the automation projects
Education
MASTER - COMPUTER SCIENCE: DATA SCIENTIST
WSB UNIVERSITY
01.2025
MASTER - ERASMUS+ SCHOLARSHIP: AUTOMATICS AND ROBOTICS
BIALYSTOK UNIVERSITY OF TECHNOLOGY
06.2023
BACHELOR'S DEGREE - AUTOMATICS
8 MAY 1945 UNIVERSITY
06.2022
Skills
- Microsoft Azure (Data Warehouse)
- Google analytics
- SQL (SQL server)
- Excel (Vlookup, Pivot tables)& Google Sheets
- Python (Pandas, Numpy)
- PLC Siemens
- C Programming
- Matlab / Simulink
- Microsoft Power BI
- Pattern Recognition
Certification
- Installation of Photovoltaic Solar Energy Equipments and Materials, Institution of Crafts and Trades Chamber, 2020
- Training Certificate-TikTok, Concentrix, 2023
- AWS Academy Graduate - AWS Academy Cloud Foundations
Languages
Arabic
Proficient
C2
French
Advanced
C1
English
Advanced
C1
Timeline
Junior Data Analyst
Accenture
08.2024 - Current
Customer Support Advisor
TikTok Shop
10.2023 - 07.2024
Intern
SARL Abidi Industry
03.2022 - 06.2022
Customer Service Representative
Mobilis
01.2022 - 01.2023
MASTER - COMPUTER SCIENCE: DATA SCIENTIST
WSB UNIVERSITY
MASTER - ERASMUS+ SCHOLARSHIP: AUTOMATICS AND ROBOTICS
BIALYSTOK UNIVERSITY OF TECHNOLOGY
BACHELOR'S DEGREE - AUTOMATICS
8 MAY 1945 UNIVERSITY
Similar Profiles
Uttara MerupulaUttara Merupula
Team Leader at AccentureTeam Leader at Accenture
Anchitha K RAnchitha K R
Senior Software Engineer at AccentureSenior Software Engineer at Accenture
PHANI TEJA NALLAMOTHUPHANI TEJA NALLAMOTHU
Senior Manager, Technology Architecture at AccentureSenior Manager, Technology Architecture at Accenture