Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Timeline
CustomerServiceRepresentative

LIONEL TAKURA MUPARUTSA

WARSAW

Overview

2
2
years of professional experience

Work History

Customer service representative

FOUNDEVER
02.2023 - 04.2023
  • First line of communication with customers
  • Handling customer accounts and helping them with problem solving
  • Data entry and research as required to troubleshoot custtomer problem

Game Tester

Testronic
06.2022 - 01.2023
  • Developing various video games
  • Identifying bugs in video games
  • Providing solutions to the bugs
  • Providing other methods to improve the games

Customer service representative

Netone
01.2021 - 02.2022
  • Receiving and placing customer service telephone calls
  • Maintaining solid customer relationships by handling questionsand concerns with speed and professionalism
  • Receiving customer complaints and giving thame solutions on how to use product
  • Data entry and research as reqquired to troubleshoot customer problem

Education

Bachelors - Computer Engineering

WARSAW MANAGEMENT UNIVERSITY
Warsaw Poland

High School - A Level Computer Science

ST FAITHS HIGH SCHOOL
Rusape Zimbabwe
11.2022

Skills

  • Analytical
  • Detail-oriented
  • Excellent communication and interpersonal skills
  • Leadership skills
  • Passion
  • Highly motivated
  • Budgeting
  • Financial analysis
  • Forecasting
  • Managing teams

Languages

English
French

Personal Information

Date of Birth: 04/29/03

Hobbies and Interests

  • Play soccer
  • Swimming
  • Basket ball
  • Gym

Timeline

Customer service representative

FOUNDEVER
02.2023 - 04.2023

Game Tester

Testronic
06.2022 - 01.2023

Customer service representative

Netone
01.2021 - 02.2022

Bachelors - Computer Engineering

WARSAW MANAGEMENT UNIVERSITY

High School - A Level Computer Science

ST FAITHS HIGH SCHOOL

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LIONEL TAKURA MUPARUTSA