LIONEL TAKURA MUPARUTSA
WARSAW
Overview
2
2
years of professional experience
Work History
Customer service representative
FOUNDEVER
Warsaw
02.2023 - 04.2023
- First line of communication with customers
- Handling customer accounts and helping them with problem solving
- Data entry and research as required to troubleshoot custtomer problem
Game Tester
Testronic
Warsaw
06.2022 - 01.2023
- Developing various video games
- Identifying bugs in video games
- Providing solutions to the bugs
- Providing other methods to improve the games
Customer service representative
Netone
Harare
01.2021 - 02.2022
- Receiving and placing customer service telephone calls
- Maintaining solid customer relationships by handling questionsand concerns with speed and professionalism
- Receiving customer complaints and giving thame solutions on how to use product
- Data entry and research as reqquired to troubleshoot customer problem
Education
Bachelors - Computer Engineering
WARSAW MANAGEMENT UNIVERSITY
Warsaw Poland High School - A Level Computer Science
ST FAITHS HIGH SCHOOL
Rusape Zimbabwe 11.2022
Skills
- Analytical
- Detail-oriented
- Excellent communication and interpersonal skills
- Leadership skills
- Passion
- Highly motivated
- Budgeting
- Financial analysis
- Forecasting
- Managing teams
Languages
English
French
Personal Information
Date of Birth: 04/29/03
Hobbies and Interests
- Play soccer
- Swimming
- Basket ball
- Gym
Timeline
Customer service representative
FOUNDEVER
02.2023 - 04.2023
Game Tester
Testronic
06.2022 - 01.2023
Customer service representative
Netone
01.2021 - 02.2022
Bachelors - Computer Engineering
WARSAW MANAGEMENT UNIVERSITY
High School - A Level Computer Science
ST FAITHS HIGH SCHOOL